In a response to a number of reports from Grand Theft Auto V (GTA V) users who said their Social Club accounts have been hacked and even modified, Rockstar Games Social Club (RGSC), a hub for GTA V and other games, has confirmed that the accounts have not been hacked.
However, the user can change his/her password in order to prevent his/her account from hacking in the future.
After receiving numbers of complaints about hacking, which did not allow the users to log in to their accounts and they cannot play games, via twitter the authority concerned sent a statement to Kotaku Australia.
According to the statement, their accounts have not been hacked. It seems that some unknown users or website tried to access another’s user accounts using email and password combinations. However, the company is in the process of repairing the affected account in to the original. It also suggested the users not to share their Social Club account username and password to other multiple websites. They should keep different passwords and usernames for their different accounts.
“We are responding to customers, whose accounts got affected, to reinstate full user access within 24 hours of contacting Customer Support. Please keep looking at the Rockstar Support website for more information and updates,” mentioned in the statement.
Earlier, it was said that more than 2500 GTA V users account have been hacked. People were facing problem in drivers, download speeds from Steam, FPS hiccups while playing games.
Similarly, many users complained as the RGSC took a lot of time to take any initiative.
A GTA V user wrote on the Rockstar Support page, “I purchased the game before it got released and got my pre-order bonus. Everything was great until Wednesday night, when I received an email saying that my email address and password on social account has been changed.”
He added that he immediately emailed Rockstar Support. When he did not get any reply, he called the support team. They gave him a ticket number 3579087 and said it was escalated. Since then, he hasn’t received any information on how long will it take to get back his account.