A security issue has surfaced involving an unprotected database linked to Mars Hydro, a Chinese company known for making smart devices like LED grow lights and hydroponic equipment. Security researcher Jeremiah Fowler discovered this database was left open without a password, exposing nearly 2.7 billion records.
What Data Was Leaked?
The database contained sensitive details, including WiFi network names, passwords, IP addresses, and device identifiers. Although no personal identity information (PII) was reportedly included, the exposure of network details still presents serious security risks. Users should be aware that cybercriminals could misuse this information to compromise their networks.
Why Is This Dangerous?
Many smart devices rely on internet connectivity and are often controlled through mobile apps. This breach could allow hackers to infiltrate users’ home networks, monitor activity, or launch cyberattacks. Experts warn that leaked details could be exploited for man-in-the-middle (MITM) attacks, where hackers intercept communication between devices.
Even though there’s no confirmation that cybercriminals accessed this database, IoT security remains a growing concern. Previous reports suggest that 57% of IoT devices have critical security weaknesses, and 98% of data shared by these devices is unencrypted, making them prime targets for hackers.
Rising IoT Security Threats
Cybercriminals often target IoT devices, and botnet attacks have increased by 500% in recent years. Once a hacker gains access to a vulnerable device, they can spread malware, launch large-scale Distributed Denial-of-Service (DDoS) attacks, or infiltrate critical systems. If WiFi credentials from this breach fall into the wrong hands, attackers could take control of entire networks.
How Can Users Protect Themselves?
To reduce risks from this security lapse, users should take the following steps:
1. Update Device Passwords: Many IoT gadgets use default passwords that are the same across multiple devices. Changing these to unique, strong passwords is essential.
2. Keep Software Up-to-Date: Manufacturers release software patches to fix security flaws. Installing these updates regularly reduces the risk of exploitation.
3. Monitor Network Activity: Watch for unusual activity on your network. Separating IoT devices from personal computers and smartphones can add an extra layer of security.
4. Enhance Security Measures: Using encryption tools, firewalls, and network segmentation can help defend against cyberattacks. Consider investing in comprehensive security solutions for added protection.
This massive data leak stresses the importance of IoT security. Smart devices provide convenience, but users must stay proactive in securing them. Understanding potential risks and taking preventive measures can help safeguard personal information and prevent cyber threats.
A major international police operation has resulted in the arrest of two individuals suspected of carrying out ransomware attacks worldwide. The operation also led to the takedown of dark web platforms associated with a notorious cybercrime group.
Suspects Arrested in Thailand
Law enforcement authorities apprehended two Russian nationals in Phuket, Thailand, accusing them of orchestrating cyberattacks on businesses and institutions across multiple countries. Reports suggest that their activities led to financial losses amounting to millions of dollars, with ransom payments made in cryptocurrency.
The investigation was conducted in collaboration with Swiss authorities, who have requested the extradition of the suspects. Officials believe that these individuals were behind ransomware attacks on at least 17 Swiss organizations between April 2023 and October 2024.
How the Cyberattacks Were Carried Out
The hackers allegedly infiltrated computer networks, encrypting crucial data and demanding payment in digital currency in exchange for restoration. Victims who refused to pay faced the risk of having their sensitive information leaked online.
Authorities revealed that the attackers used Phobos ransomware, a type of malicious software designed to lock files and prevent access unless a ransom is paid. Over time, the hackers are believed to have amassed around $16 million from their victims.
To make tracking difficult, the ransom payments were processed through cryptocurrency mixing services, which obscure transaction details and the final destination of funds.
Dark Web Platforms Shut Down
In a simultaneous effort, law enforcement agencies also took control of websites used by the 8Base ransomware group. These platforms functioned as communication hubs where cybercriminals engaged with victims, demanded ransoms, and published stolen data when their demands were not met.
Now, visitors attempting to access these sites see a law enforcement notice confirming that they have been seized. The operation was an international effort, with agencies from Europe, the United States, and Asia working together to dismantle the group's online infrastructure.
Who Are the 8Base Hackers?
The 8Base cybercriminal group surfaced in early 2022 but remained relatively unnoticed until mid-2023, when they intensified their ransomware operations. While they publicly identified themselves as "ethical hackers" conducting penetration testing, cybersecurity experts argue that their activities were anything but legal.
Some researchers suspect that 8Base could be linked to an older ransomware group, as their ransom notes and data leak strategies resemble those used by another criminal organization. However, this connection has yet to be verified.
How Their Ransomware Worked
Once inside a company's system, these hackers moved through different devices, gaining deeper access to networks. Their ultimate goal was to control the central system managing all devices. When they achieved this, they deployed Phobos ransomware, encrypting files and appending .8base or .eight extensions to the locked data.
Victims would then receive a ransom note demanding a payment, sometimes reaching millions of dollars — to restore access and prevent public data leaks.
Cyberattacks like these have severe financial and operational consequences for businesses, hospitals, and governments. In 2023, authorities warned that 8Base was increasingly targeting healthcare organizations, raising concerns over the security of sensitive medical records.
This recent crackdown represents a substantial step in combating ransomware threats, but experts warn that cybercriminals are constantly developing their tactics.
Cybercriminals are exploiting leaked cryptographic keys to manipulate authentication systems, decode protected data, and install harmful software on vulnerable web servers. These attacks can give hackers unauthorized control over websites and would allow them to maintain access for long periods.
How Hackers Use Publicly Available Keys
Microsoft's cybersecurity experts have recently detected a new wave of Internet threats in which attacking groups use exposed ASP.NET machine keys to break into web applications. These keys are sometimes kept private, but they were nonetheless discovered in public code repositories so that hackers could easily gain access to and misuse them.
Once the criminal possess this key, he would be able to manipulate ViewState, a methodology in ASP.NET Web Forms considered to store and manipulate user data between page interactions. If ViewState data with malicious content is injected by the attacker, the web server would then validate it and process it, allowing the hacker to execute harmful commands on that system.
Microsoft, on its part, is tracking that more than 3,000 machine keys have been publicly leaked, putting numerous web applications at risk of code injection attacks.
The Godzilla Malware Threat
In December 2024, evidence was found that an unidentified hacker group installed the military-grade malware Godzilla in a compromised machine with long-term access and control through an exposed ASP.NET machine key:
Once this malware makes its way into the compromised system, the hackers can:
- Run unauthorized commands on the web server.
- Install additional malware to expand their control.
- Maintain access even if initial security gaps are patched.
Microsoft states these attacks are particularly concerning since leaked keys are available to the public, thus allowing many attackers to take advantage of this vulnerability.
Why Publicly Exposed Machine Keys Are Dangerous
Previously, attackers sold stolen cryptographic keys in underground markets, but Microsoft now finds this case to be many freely exposed keys on public sites. It sure enhances the risks of exploitation.
The threats include:
- Developers could unwittingly copy exposed keys into genuinely existing projects, thereby rendering their applications exploitable.
- Attackers could set up a script to carry out attacks against the known keys, which would allow for widespread exploitation.
- One compromised key can cause a breach in multiple applications.
Recommendations From Microsoft Security
To defend against these attacks, Microsoft thus recommends that organizations carry out the following:
- Never use publicly available machine keys; generate application-specific keys at all times.
- To limit the risks of long-term exposure, regular updates and rotations to cryptographic keys should be put into practice.
- Check for exposed keys using Microsoft security tools and revoke any that are found.
- Securely upgrade ASP.NET applications to the most recent version, preferably ASP.NET 4.8, which will have the strongest security protections.
- Strengthening Windows Servers from persistent malwares through enabling security modules like Antimalware Scan Interface (AMSI) and attack surface reduction rules.
What to Do If a System Has Been Compromised
If an organization feels its servers are under attack, it is insufficient to merely replace machine keys to avert any subsequent attacks. Microsoft suggests:
1. To pay for a complete security investigation in order to search for backdoors and unauthorized users.
2. Clear all malicious scripts and files from the system.
3. Rebuild the server if necessary, to clear any other prospects of threats.
Organizations using ASP.NET applications in web farms should replace remaining machine keys with automatically generated values that are securely stored in the system registry.
Over 3,000 exposed cryptographic keys entail a major concern for cybersecurity since attacking groups can easily compromise web applications. Such a breach also becomes dreadful because it allows hackers to stay undetected in the system for long-spanning periods of time.
Thus, in a bid to stay safe, businesses and developers ought to avoid using public keys, update their security settings regularly and harden defenses against malware. Every step above can assist the organizations in keeping unauthorized people out thus securing their web applications against exploitation.
Result? “Cracked” and “nulled” websites are down, along with the Pakistani “Saim Raza” network of dark web forums, also called “HeartSender.” The long-term implications of this operation are not known.
First, DoJ with the Dutch National Police captured 39 domains operated by a Pakistani group known as Saim Raza (aka HeartSender). DoJ says Saim Raza has been working since 2020, selling fraud tools and phishing kits to the highest bidder throughout a network of dark websites.
Criminals purchasing the tools are accountable for global business email compromise (BEC) attacks and other dangerous scams- against victims in the US who were robbed of $3 million.
The DoJ believes Saim Raza made these “tools widely available on the open Internet” and “also trained end users on how to use the tools against victims by linking to instructional YouTube videos.”
The group explained, “how to execute schemes using these malicious programs, making them accessible to criminal actors that lacked this technical criminal expertise.” Saim Raza also “advertised its tools as 'fully undetectable' by antispam software,” the agency said in its announcement.
Called “Operation Talent,” the DoJ and Europol worked together to crack down the two dark web marketplaces, linked to cybercrimes against more than 17 million victims.
In a separate action, the DoJ participated in "Operation Talent," a Europol-backed international operation that disrupted the Cracked and Nulled Dark Web marketplaces. Together, the forums have been linked to cybercrimes against at least 17 million US victims.
The cracked marketplace surfaced in 2018, DoJ believes, having 4 million users, making $4 million in revenue, and hosting over 28 million cybercrime ads in its career.
“The Nulled website domain seizure meanwhile came in tandem with the unsealing of charges against one of its administrators, Lucas Sohn, an Argentinian national living in Spain,” says cybersecurity news portal Dark Reading. Nulled has been in the game since 2016, hosted 5 million users, and made $1 million per year, also listing over 43 million ads.
A North Korean cybercriminal group, Andariel, has been found using a stealthy hacking technique called RID hijacking to gain full control over Windows systems. This method allows attackers to manipulate a computer’s security settings, turning a low-privilege user account into an administrator account and granting them hidden control over the system.
Windows assigns each user account a Security Identifier (SID), which includes a Relative Identifier (RID) that defines the account’s access level. Key RIDs include:
Hackers exploit this system by modifying the RID of a normal user account to match that of an administrator. Since Windows determines permissions based on RID values, the system unknowingly grants higher-level access to what appears to be a low-privilege account. However, this attack requires deep access to the system’s core security files, specifically the Security Account Manager (SAM) registry, where user login details are stored.
Researchers from AhnLab Security Intelligence Center (ASEC) have linked these attacks to Andariel, a North Korean hacking group that is part of Lazarus, a well-known state-sponsored cybercrime organization. Andariel typically gains initial access by exploiting software vulnerabilities or tricking users into downloading malware. Once inside, they use hacking tools like PsExec and JuicyPotato to obtain SYSTEM-level privileges, the highest level of access on a Windows machine.
However, SYSTEM-level access has limitations, such as the inability to log in remotely, lack of persistence after a system restart, and high visibility to security systems. To overcome these, Andariel creates a hidden user account using the Windows "net user" command, adding a "$" symbol at the end of the username to make it invisible in regular user lists. They then modify its RID to that of an administrator, granting it full control over the system while remaining undetected.
To protect against RID hijacking, organizations and IT administrators can take the following steps:
RID hijacking has been known since 2018, when cybersecurity researchers first demonstrated it as a way to maintain persistent access on Windows systems. However, its recent use by North Korean state-sponsored hackers highlights the growing sophistication of cyberattacks. By making small, undetectable changes to Windows user settings, hackers can silently maintain control over a compromised system, making it much harder for security teams to remove them.
The use of RID hijacking by North Korean hackers underscores the importance of proactive cybersecurity measures. Organizations must monitor user accounts, detect hidden activity, and secure critical system files to defend against such stealthy attacks. By staying vigilant and implementing robust security practices, businesses can better protect their systems from advanced threats like RID hijacking.
You may think you are receiving an email from your trusted ProtonMail account — only to discover it’s a trap set by cybercriminals. Recent research throws light on how attackers are targeting both widely known and lesser-used cloud platforms like AT&T, Comcast Xfinity, and Gravatar to deceive users into handing over their credentials.
This growing trend is a testament to how cybercriminals evolve to exploit users’ trust in familiar brands and unsuspecting services, creating significant security risks for individuals and businesses alike.
What Are Cloud Services, and Why Are They Targeted?
To understand these threats, it’s crucial to know what cloud services are. These platforms allow users to access tools and store data online, eliminating the need for physical hardware. Examples include ProtonMail, which provides secure email communication, and Gravatar, a service that manages user avatars across the web.
Cybercriminals target these services due to their widespread adoption and the trust users place in them. Services like Gravatar, often overlooked in cybersecurity protocols, become particularly attractive to attackers as they can bypass many conventional defenses.
How Attackers Exploit Cloud Platforms
While telecom giants like AT&T and Comcast Xfinity are attacked for their reputation and vast user base, platforms like Gravatar are exploited due to their unique features. For instance, Gravatar’s “Profiles as a Service” functionality allows attackers to create convincing fake profiles, tricking users into revealing sensitive information.
The methods attackers use often depend on two key factors:
1. Familiarity: Trusted brands like AT&T and Comcast Xfinity are lucrative targets because users inherently trust their platforms.
2. Low Visibility: Lesser-known platforms, such as Gravatar, often evade suspicion and security monitoring, making them easy prey.
How Credential Theft Works
Cybercriminals follow a systematic approach to harvest user credentials:
1. Deceptive Emails: Victims receive phishing emails that mimic trusted platforms.
2. Fake Websites: These emails direct users to fraudulent login pages resembling legitimate ones.
3. Impersonation: Fake profiles and interfaces add credibility to the scam.
4. Data Theft: Once users input their login details, attackers gain unauthorized access, leading to potential breaches.
Telecom Companies Under Siege
Telecommunications companies like AT&T, Comcast Xfinity, and regional Canadian ISPs, including Kojeko and Eastlink, are particularly vulnerable. These companies manage vast amounts of sensitive user data, making them high-value targets. A successful breach could enable hackers to exploit customer data on a massive scale, creating widespread consequences.
How to Protect Yourself from These Attacks
To stay secure against credential theft attempts, follow these precautions:
Conclusion: Awareness is Key to Cybersecurity
Credential theft campaigns have become more intricate in their execution, targeting both renowned and overlooked platforms. By understanding the tactics used by attackers and adopting proactive security measures, individuals and businesses can safeguard themselves from these evolving threats.
For an in-depth look at this issue and additional insights, refer to the SlashNext report.
In the cybercrime world, Initial Access Brokers (IABs) are essential for facilitating attacks. These specific hackers break into company systems, steal login credentials, and then sell access to other criminals who use it to launch their own attacks. They essentially act as locksmiths for hackers, making it easy for those willing to pay to get into systems.
What Exactly Do IABs Do?
IABs function as a business where they sell access to corporate systems stolen from their organizations on dark markets, either private forums or Telegram channels. The credentials offered include the most basic login information and even the highest administrator accounts. They even have guarantees by giving a refund if the stolen credentials fail to work.
This system benefits both inexperienced attackers and advanced hacking groups. For less skilled criminals, IABs provide access to high-value targets they could never reach independently. For seasoned ransomware operators, purchasing pre-stolen access saves time and allows them to focus on deploying malware or stealing sensitive data.
Such credentials as usernames and passwords are a hacker's key to entering a system directly, bypassing all the security barriers. Such an attack occurred during major breaches such as in the
How to Protect Against IABs
Organizations must adopt proactive measures to counteract these threats:
1. Threat Intelligence: Tools can monitor underground markets for stolen credentials. If a company’s data appears on these platforms, immediate action—like forcing password changes can help minimize damage.
2. Complex Passwords: It is recommendable that companies enforce rules forcing employees to use complex, unique passwords and to update them regularly. Platforms like Specops Password Policy allow companies to check their credentials against known breached databases to prevent using the same breached passwords.
Although IABs have made cybercrime more efficient, organizations can protect themselves by understanding their tactics and strengthening their defenses. Regular monitoring, strong password practices, and quick responses to breaches are key to staying ahead of these threats. By closing the gaps hackers exploit, companies can make it harder for cybercriminals to succeed.
India’s National Cyber Crime Reporting Portal now features a ‘Report and Check Suspect’ tool, allowing users to verify UPI IDs, phone numbers, emails, and social media handles against a database of known cyber fraudsters.
The system targets scams where fraudsters impersonate officials to extort money under the pretense of “digital arrests.” Users can search the database at cybercrime.gov.in to identify potential threats.
The tool complements other initiatives like blocking 669,000 fake SIM cards and implementing enhanced KYC protocols for digital lending. Major tech firms, including Google and Facebook, are collaborating with the Indian Cyber Crime Coordination Centre (I4C) to share threat intelligence and curb misuse of platforms like Google Firebase and Android banking malware.
The Ministry of Home Affairs has also established a Cyber Volunteer Framework, enabling citizens to report illegal online content and promote cyber hygiene. Additionally, the Citizen Financial Cyber Frauds Reporting and Management System (CFCFRMS) expedites action against financial frauds.
These initiatives align with India’s broader efforts to secure digital transactions, including mandating multi-factor authentication for government services by 2025.
Recent incidents have revealed a troubling trend of cryptocurrency dealers being targeted for kidnappings and extortion. These cases underline the risks associated with the growing prominence of the cryptocurrency sector.
French authorities recently rescued a 56-year-old man found tied in the trunk of a car in Le Mans. According to France Bleu Normandie, the man had been abducted on New Year’s Eve by masked assailants who broke into his home, tied him and his wife up, and transported him approximately 500 kilometers across the country.
The captors used encrypted communication networks to demand a ransom from his son, a cryptocurrency influencer based in Dubai. The victim was discovered disoriented and covered in gasoline, prompting an ongoing investigation as the perpetrators remain at large.
Cryptocurrency's rising value and adoption have made it a lucrative target for cybercriminals. On December 17, Bitcoin (BTC) reportedly reached significant highs, amplifying interest in the sector. This growth has drawn attention from threat actors engaging in malware attacks, kidnappings, and extortion schemes.
For instance, on December 25, a cryptocurrency merchant in Pakistan was kidnapped in Karachi. The assailants coerced the victim into transferring $340,000 in cryptocurrency before abandoning him. Seven individuals, including a Counter-Terrorism Department officer, were later arrested, and charges for kidnapping and extortion were filed under the Pakistan Penal Code.
In Australia, a case involving a Saudi royal highlighted the use of social platforms in abduction schemes. The victim was lured via a dating app to a location where he was ambushed and restrained. Threatened with severe harm, he transferred $40,000 in Bitcoin. While the lead perpetrator, Catherine Colivas, avoided prison due to mitigating circumstances, the case underscores the broader vulnerabilities in cryptocurrency transactions.
According to analysts at Chainalysis, the expanding ransomware landscape compounds these risks. Tracking incidents and ransom payments made in cryptocurrencies remains a significant challenge, emphasizing the need for heightened security and vigilance in the sector.
The infamous LockBit ransomware group has announced its return with the upcoming release of LockBit 4.0, set for February 2025. This marks a big moment for the group, which has had major setbacks over the last year. A global law enforcement crackdown shut down its operations, with arrests and recovery of nearly 7,000 decryption keys. As other ransomware groups like RansomHub take the lead, it remains uncertain if LockBit can reclaim its former dominance.
Challenges Facing LockBit’s Return
LockBit's return is definitely not in the cards, though. The group did a lot of damage to itself, mainly because law enforcement was doing their job and newer Ransomware groups were outperforming it. Probably, the development of this 4.0 version involves deep changes in its codebase since the previous variant had been compromised. Experts therefore wonder whether LockBit manages to overcome these obstacles or gets back into the crowded field of ransomware services.
Another emerging favorite is ransomware-as-a-service, where groups start to sell their tools and infrastructure to affiliates in a specific ratio of the profits being extracted by that affiliate. LockBit will find itself competing not just with opponents such as RansomHub but also with variants from the same ransomware assembled using leaked source code.
What to Expect With LockBit 4.0
The group's announcement for LockBit 4.0 has bold claims, enticing potential affiliates with promises of wealth and success. The official launch is scheduled for February 3, 2025, and keys are provided to access their dark web leak site. While specific details about the 4.0 version are unclear, cybersecurity researchers are closely monitoring its development.
The group may also change its tactics to stay off the radar of international law enforcement. In the past, LockBit has been criticized for hitting high-profile victims, including the Toronto Hospital for Sick Children in 2022. After public backlash, the group issued an apology and provided a free decryption key, an unusual move for a ransomware organization.
The Future
LockBit's ability to stage a successful comeback will depend on its capacity to adapt to the challenges it faces. With competitors gaining ground and its credibility in question, the group's path forward is uncertain. Cybersecurity experts will be watching closely to see how LockBit 4.0 impacts the ransomware infrastructure.
For now, organizations are advised to remain vigilant, as ransomware groups continue to improvise their tactics. Implementing robust security measures and staying informed about emerging threats are critical steps in defending against such attacks.
The four leading mobile network carriers (MNOs) in France have teamed up to combat identity theft and online fraud. To help online companies fight fraud and digital identity theft, Bouygues Telecom, Free, Orange, and SFR announced on December 3 that they will introduce two network Application Programmable Interfaces (APIs) for the French market in the first half of 2025. This initiative is part of the Open Gateway system of the Global System for Mobile Communications Association (GSMA).
The GSMA, a trade association representing the global interests of mobile operators, was established in 1995. As of 2024, it has more than 750 members. In 2023, the GSMA launched the Open Gateway Initiative, aiming to create digital solutions that work seamlessly across devices, regardless of the nation or operator.
Since its inception, the program has onboarded 67 mobile network operators (MNOs) and 26 channel partners, representing 278 networks and covering three-quarters of global mobile connections. Developers can access these network capabilities via APIs through the CAMARA repository, an open-source initiative by the Linux Foundation.
“This aligned market launch of CAMARA APIs from France’s leading operators will make it easier to keep people safe from the growing threat of fraud. The initiative benefits businesses, mobile operators, and their customers, saving developers time, money, and effort while allowing for the quick launch of innovative new services.”
Purpose: Cross-check user-provided information with verified data stored by the mobile network operator during the Know Your Customer (KYC) process.
The KYC Match API validates details such as mobile phone numbers, names, postal codes, and email addresses, without transferring any personally identifiable information (PII).
France is the first country to have all its national MNOs adopt KYC Match. Several financial institutions, including Crédit Agricole's online subsidiary BforBank and Credit Mutuel Arkéa's Fortuneo, are already utilizing this API in collaboration with DQE Software to screen new customers.
Purpose: Detect recent SIM card changes to prevent account takeover fraud.
This API checks if a phone number has recently had its SIM card swapped, helping financial institutions verify the relationship between a customer’s phone number and their SIM card during transactions.
Use Case: This helps prevent fraudsters from using stolen personal data and social engineering tactics to take over accounts.
“For example, at the time of a financial transaction, a financial institution can check whether the relationship between the customer’s phone number and SIM Card has been recently changed, helping them decide whether to approve the transaction or not.”
Following the launch of KYC Match and SIM Swap APIs, French MNOs plan to release a third API, Number Verification, which will provide robust authentication for mobile numbers, potentially replacing SMS-based multi-factor authentication (MFA) solutions.
By adopting these APIs, French mobile carriers are setting a global benchmark for digital security and fraud prevention, making online interactions safer and more secure for businesses and consumers alike.
Fixing printer problems is a pain, from paper jams to software bugs. When searching for quick answers, most users rely on search engines or AI solutions to assist them. Unfortunately, this opens the door to scammers targeting unsuspecting people through false ads and other fraudulent sites.
When researching online troubleshooting methods for your printer, especially for big-name brands like HP and Canon, you will find many sponsored ads above the search results. Even though they look legitimate, most have been prepared by fraudsters pretending to be official support.
Clicking on these ads can lead users to websites that mimic official brand pages, complete with logos and professional layouts. These sites promise to resolve printer issues but instead, push fake software downloads designed to fail.
Printer drivers are a program that allows your computer to connect with your printer. Most modern systems will automatically install these drivers, but some users don’t know how it works and get scammed in the process.
On fraudulent websites, users have to input their printer model in order to download the "necessary" driver. But all the installation processes displayed are fake — pre-recordings typically — and no matter what, the installation fails, leading frustrated users to dial a supposed tech support number for further help.
Once the victim contacts the fake support team, scammers usually ask for remote access to the victim's computer to fix the problem. This can lead to:
These scams not only lead to financial loss but also compromise personal security.
To keep yourself safe, follow these tips:
By being vigilant and cautious, you can avoid these scams and troubleshoot your printer issues without getting scammed. Be informed and double-check the legitimacy of support resources.