The Washington State Department of Licensing stated that the personal information of possibly millions of licenced professionals may have been compromised, after discovering unusual activity on the online licencing system.
According to agency spokesperson Christine Anthony, the agency licences around 40 types of enterprises and professionals, ranging from auctioneers to real estate agents, and it temporarily shut down its web platform after discovering the activities in January.
Social Security numbers, birth dates, and driver's licences could be among the information held on the POLARIS system.
According to Anthony, the agency does not yet know whether such data was accessed or how many people may have been compromised.
As per The Seattle Times, Anthony stated the agency has been working with the state Office of Cybersecurity, the state Attorney General's Office, and a third-party cybersecurity firm to determine the magnitude of the issue.
Meanwhile, the POLARIS system's shutdown is creating problems for some professionals and businesses who need to apply for, renew, or update their licences.
The outage occurs at a busy period for real estate brokers, appraisers, and home inspectors as the state's real estate market begin to recover from its seasonal slowdown.
The extent of the breach is undetermined. POLARIS processes data from 23 state-licensed professions and business kinds, according to Anthony. The agency has roughly 257,000 active licences in its system, including bail bonds brokers, funeral directors, home inspectors, and notaries, according to Anthony. He added that there are likely more records that will be uncovered while doing our investigation.
The State Auditor's Office has set up a website with more details on the security breach as well as links to additional guidance and resources for protecting the identity and credit. That website will be updated with the most recent information on a regular basis.
If anyone has any queries, they can contact the Auditor's Office dedicated call centre at 1-855-789-0673 from Monday to Friday, 8 a.m. to 5 p.m. Pacific Time.