According to a senior agency official, a ransomware attack on the federal organization in Indianapolis which manages low-income housing has caused a delay in the distribution of rent payments to landlords.
During the attack, which started weeks ago, every employee of the Indianapolis Housing Agency blocked access to their email. That concerned its executive director, Marcia Lewis, who was unable to access her email for days before being able to do so again on Tuesday, according to a message she wrote to The Indianapolis Star.
The inability to send October rent payments to landlords under the federal housing choice voucher program, generally known as Section 8, on which 8,000 Indianapolis families rely, was caused by the ransomware attack on the Indianapolis Housing Agency. The organization oversees the administration of the Section 8 program in Indianapolis, which offers rental help to very low-income families, the elderly, and people with disabilities for housing on the private market.
Marcia Lewis stated that the attack was still continuing as of Wednesday and that an investigation by data security professionals, police enforcement, and the agency's IT service providers is in progress. The housing authority has not disclosed information regarding the purpose or identity of those responsible for the ransomware attack, which utilizes software to encrypt files within a victim organization in order to demand payment.
With the help of Section 8 or through residing in one of the organization's public housing complexes, almost 25,000 people rely on the Indianapolis Housing Agency for a variety of housing services.
Lewis claimed that as of Monday, the organization had successfully paid every Section 8 landlord's rent for the month of October. The company had to manually send out client power allowance checks and important vendor payments during the previous week since the IT system was unavailable.
The Indianapolis Star has previously written about the abuse that residents of Indianapolis Housing Agency buildings have experienced. Some of the issues residents have encountered include bed insect infestations, air conditioner outages on some of this summer's hottest days, or a lack of hot water at the beginning of October.
Landlords are prohibited from evicting residents for nonpayment by the agency under Section 8 laws set forth by the U.S. Department of Housing and Urban Development, including in the present instance.