Chick-fil-A- is investigating concerns of suspicious transactions on its mobile app after multiple users claimed that hackers gained their personal data, including bank account details.
Customers at Chick-fil-A, a well-known chicken restaurant business, may be the latest targets of hackers. According to a recent article in Nation's Restaurant News, the fast food chain is investigating potential hacks of mobile apps that have exposed customers' sensitive information.
According to Krebs on Security, one bank claimed it had nearly 9,000 customer card details listed in an alert sent to various financial institutions regarding a breach at an anonymous retailer that occurred between December 2, 2013, and September 30, 2014, and that Chick-fil-A locations were the only common point-of-purchase. As per Krebs, "the majority of the fraud, according to a financial source, appeared to be centered at sites in Georgia, Maryland, Pennsylvania, Texas, and Virginia."
Customers are recommended to promptly change their passwords to new ones that are distinct, complex, and therefore not used for other online platforms or accounts if they detect anything unusual.
In regard to the reports, Chick-fil-A posted a statement on social media stating that the company is aware of the matter and is working quickly to resolve it. The business does point out that it has not discovered proof that its internal security has been infiltrated by hackers or otherwise compromised.
Customers who are impacted can find information on what to do if they see any suspicious activity on their accounts, can see mobile orders placed without their consent, or discover that their loyalty points were fraudulently redeemed or used to purchase gifts on a support page on Chick-fil-One A's Membership Program customer service website.
