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Twitter Data Breach Indicates How APIs Are a Goldmine for PII and Social Engineering

A Twitter API vulnerability that was detected in June 2021, and was later patched, has apparently returned to haunt the organization again.


A Twitter API vulnerability that was detected in June 2021, and was later patched, has apparently been haunting the organization yet again. 

In December 2022, a hacker claimed to have access to the personal data of 400 million Twitter users for sale on the dark web markets. And only yesterday, the attacker published the account details and email addresses of 235 million users. 

The breached data revealed by the hacker includes account names, handle creation data, follower count, and email addresses of victims. Moreover, the threat actors can as well design social engineering campaigns to dupe people into providing them their personal data. 

Twitter: A Social Engineering Goldmine 

Social media giants provide threat actors with a gold mine of user data and personal information that they can utilize in order to perform social engineering scams. 

Getting a hold of just a user name, email address, and contextual information of a user’s profile, available to the public, a hacker may conduct reconnaissance on their targeted user and create phishing and scam campaigns that are specifically designed to dupe them into providing personal information. 

In this case, while the exposed information was limited to users’ information available publicly, the immense volume of accounts exposed in a single location (Twitter) has in fact provided a “goldmine of information” to the threat actors. 

The Link Between Social Engineering and API Attacks 

Unsecured APIs allow cybercriminals direct access to users’ Personally Identifiable Information (PII), such as username and password, which is captured when the user connects to any third-party service API. API attack thus provides threat actors with a window to collect large amounts of personal information for scams. 

An instance of this happened just a month ago when a threat actor leveraged an API flaw to gather the data of 80,000 executives throughout the private sector and sell it on the dark web. The threat actor had applied successfully to the FBI's InfraGard intelligence sharing service. 

The data collected during the incident included usernames, email addresses, Social Security numbers, and dates of birth of victims. This highly valuable information was utilized by the threat actors for developing social engineering dupes and spear phishing attacks. 

How to Protect APIs and PII? 

One of the main challenges faced while combating API breaches is how modern enterprises need to detect and secure a large number of APIs. A single vulnerability can put user data at risk of exfiltration, therefore there is little room for error. 

“Protecting organizations from API attacks requires consistent, diligent oversight of vendor management, and specifically ensuring that every API is fit for use […] It’s a lot for organizations to manage, but the risk is too great not to,” says Chris Bowen, CISO at ClearDATA.  “In healthcare, for example, where patient data is at stake, every API should address several components like identity management, access management, authentication, authorization, data transport, exchange security, and trusted connectivity.”

It has also been advised to the security team to not rely solely on simple authentication options like username and password in order to secure their APIs. 

“In today’s environment, basic usernames and passwords are no longer enough […] It’s now vital to use standards such as two-factor authentication (2FA) and/or secure authentication with OAuth,” says Will Au, senior director for DevOps, operations, and site reliability at Jitterbit. 

Moreover, measures such as utilizing a Web Application Firewall (WAF), and monitoring API traffic in real time can aid in detecting malicious activities, ultimately minimizing the risk of compromise.  

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Twitter Data Breach