The vulnerability of protected health data may be increased by the usage of QR codes, which are intended to speed up processes like picture file transfers but actually expose organisations' weak points in mobile device security.
A fake QR code that links people to a website that seems identical to the real thing might be substituted by cunning cybercriminals in order to intercept user data and patients' personal information. In a practice called "quishing," they can even incorporate fake QR codes inside emails that appear to be from trusted sources.
QR code scam
With a projected increase of more than seven times in 2022, "scan scams" are now virtually regular occurrences.
Patient data breaches, malware infestations, and identity theft are all risks posed by QR code phishing in particular to healthcare organisations and patients. Cybercriminals deceive clients or staff into scanning a QR code that takes them to a website that seems authentic and asks for personal information or log-in credentials.
To access patient portals, provider networks, and other digital services, hackers steal sensitive data, including medical histories, insurance details, social security numbers, and other personal identity data.
Patient data is an extremely alluring target since it has a market on the dark web. In fact, depending on the level of data, a single patient record can fetch up to $1,000 on the underground market. That sum of money is over 50 times greater than what is typically recorded on credit cards.
Role of organisations
Organisations can increase provider, carer, and patient communication and openness with the aid of QR codes.
Employing a QR code generator with integrated capabilities like single sign-on, multi-factor authentication, custom domain, and user management can help healthcare organisations safeguard this technology.
The second crucial component is a platform for QR codes with incident management tools and security measures that are subject to recurring in-depth examinations.
But education also contributes to preventing QR code fraud.
Healthcare organisations must educate their staff members and patients on how to use QR codes safely, including how to spot and stay away from malware, phishing scams, and other security risks.
Mitigation tips
Patients should be encouraged to check the legitimacy of the QR codes they scan before providing personal information.
There are also security and privacy problems because a lot of individuals open a link right away after scanning a QR code without even checking it. To determine whether a destination is reliable, patients should check the website or app URL linked to the QR code or use a reliable QR code scanner app.
Additionally, patients must only scan QR codes from reputable websites and applications, such as the printed materials, website, or app of their healthcare practitioner. Patients shouldn't scan a QR code if it seems sketchy or is from an unknown source.
Finally, patients should exercise caution when sharing sensitive information via a QR code, such as their medical history or insurance details. They should only provide this information to reputable healthcare practitioners who can vouch for its secure and encrypted transmission.