The EasyPark-owned company informed that the data of at least 950 customers had been stolen by the hackers. The data included names, phone numbers, addresses, email addresses and parts of credit card numbers.
According to the company, the compromised information is “non-sensitive” and claims that “no combination of this stolen data can be used to perform payments.”
However, it has warned customers have been warned against phishing scams, where threat actors use stolen customer details to send them emails and text messages, that look convincing, in order to scam the target victims.
While British customers were the least affected by the breach, data of thousands of Europe-based customers are feared to be compromised. It needs to be made clear as to who is behind the data breach.
Easypark further informs that it was “reaching out to all affected customers.” Meanwhile, RingGo claims to be “UK’s number one parking app,” with over 19 million customers.
Using the company's app, drivers pay for parking using their smartphones by providing information about their vehicle, like the license plate number, and payment information, like a credit or debit card.
The Information Commissioner's Office (ICO) in the UK and the corresponding European agency have received reports from Stockholm-based EasyPark, according to a Tuesday Guardian report.
According to a statement published on the company’s website, the attack first came to light on December 10: "The attack resulted in a breach of non-sensitive customer data."
“We deeply care about our customers and want to make sure you are fully informed about this incident […] Our security team, including external security experts, is working hard to ensure effective security and privacy measures are in place[…]We are deeply sorry this happened and will continue to work hard every day to earn your trust.”
Owned by private equity firms Vitruvian Partners and Verdane, the company has operations across 4,000 cities in 23 countries, encompassing most of western Europe, the US, and Australia. Since its founding in 2001, it has expanded via several acquisitions.
