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Change Ransomware Attack: UnitedHealth Profits from a Crisis it Created

United Health profited from desperation due to a hack of its Change computer systems, while healthcare providers suffered. Is accountability a joke?

Change Ransomware Attack

Change Ransomware Incident: Details so far

The change Ransomware attack

  • Last week, an Oregon medical practice suffered a serious Ransomware attack called Change Ransomware.
  • Due to the attack, the medical practice was left with an empty bank account.
  • The only way out was to sell the practice to United Health. 

Emergency Exemption Request

  • UnitedHealth applied for an emergency exemption to speed up its acquisition of a medical practice in Corvallis, Oregon. 
  • The practice was on the verge of shutting down if the merger wasn't approved immediately.
  • The reason for this immediate merger is unclear, however, inside sources disclosed that it's the same issue affecting other health providers in the U.S.- the intentional weeks-long outage of United Health's Change Healthcare clearing and claims processing systems.
  • The outage compromised the flow of information essential for healthcare providers to get paid.

United Health's Profit Amid Crisis

  • United Health, a health insurer giant, has profited from desperation due to a hack of its Change computer systems. 
  • Roughly half of all healthcare transactions are down through Change.
  • The outage impacted 137 software apps that healthcare providers use. 
  • While healthcare providers try to cope with huge revenue losses, UnitedHealth keeps profiting and avoids disclosing its wealth.
  • UnitedHealth offered an emergency zero-interest lending program, providing small loans to healthcare institutions to "tide them over."

In the complicated healthcare industry, sometimes profit margins are prioritized over patient wellbeing. The recent UnitedHealth incident has raised concerns and left people in wonder. The controversy revolves around a Ransomware attack, a moral dilemma between ethical responsibility and financial interests, and an emergency exemption. UnitedHealth's Cyberattack Should Serve as a 'Wake-up Call' for HealthCare Sector

The Change Ransomware Attack

In Corvallis, Oregon, a medical facility practice faced a difficult situation. The change Ransomware attacks cost them their earnings, leaving the bank accounts empty, and almost pushing them on the verge of shutting down. 

To save themselves, the medical facility practice approached UnitedHealth. 

The Emergency Exemption Request

UnitedHealth immediately demanded an emergency exemption to speed the process of acquiring the struggling practice. The reason for the urgent exemption was unclear, however, inside sources suggested a common link: the weeks-long outage, that would slowly push healthcare providers on the brink of shutting down. The outage would disrupt the flow of information crucial for providing salaries to healthcare providers. 

UnitedHealth's Profits, Others Suffer in Crisis

Here's when the story gets interesting. UnitedHealth has profited from the desperate emergency exemption due to its own system's hacking. Half of the total healthcare transactions depend on Change. 

While healthcare providers were dealing with the losses and on the edge of falling, UnitedHealth declined to share its wealth. However, UnitedHealth is making profits. 

Learnings from the Change Ransomware Attack and UnitedHealth's Approach

The healthcare sector is also evolving quickly. Insurer Giants like UnitedHealth should be made accountable for their actions, and we must scrutinize their actions. 

The crisis amid which UnitedHealth made profits again underlines the dire need for accountability, transparency, and an honest commitment to patient wellbeing.

Ethics must prevail in the delicate balance between profit and well-being. 

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