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Phishing Campaign Impersonating SSA Deploys Remote Access Tool

To heighten the deception, cybercriminals embed SSA logos and branding in the emails.

Hackers have launched a sophisticated phishing campaign impersonating the United States Social Security Administration (SSA) to deliver the ConnectWise Remote Access Tool (RAT), according to a report by Cofense Intelligence. This operation, active since September 2024 and intensifying by November, employs advanced evasion techniques to compromise devices and extract sensitive information.

The phishing emails mimic official SSA communications, promising updated benefits statements to lure victims. Embedded links, disguised as legitimate SSA web pages, lead to the installation of the ConnectWise RAT, granting attackers control over compromised systems. The campaign incorporates enhanced email spoofing and credential phishing strategies, leveraging SSA logos and branding to heighten credibility.

One unique technique involves one-time use payloads. Victims who access the malicious link are directed to the RAT installer, while subsequent visits redirect to legitimate SSA pages. This method utilizes browser cookies to bypass automated defenses and security research tools.

Exploitation and Goals

After installing the malware, attackers exploit victims further by redirecting them to phishing pages designed to capture sensitive personal and financial data, including:

  • Social Security Numbers
  • Credit card details
  • Mother’s maiden name
  • Phone carrier PINs

The focus on phone carrier PINs indicates an intent to facilitate account takeovers and unauthorized transfers. Early versions of the campaign used ConnectWise’s infrastructure for command-and-control operations, but recent iterations rely on dynamic DNS services and attacker-owned domains to evade detection.

Evolving Threats

Follow-up phishing emails prompt victims to confirm actions via buttons labelled “I Have Opened the File,” directing them to further credential-harvesting sites. These tactics expand the scope of the breach and demonstrate the attackers’ ability to adapt and refine their methods.

The Cofense report emphasizes the ongoing risk posed by such campaigns, urging organizations and individuals to adopt robust cybersecurity practices to counter these threats effectively.

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Sophisticated Phishing Attack

U.S. Social Security Administration