The modern internet, though vast and advanced, remains surprisingly delicate. A minor technical fault or human error can disrupt millions of users worldwide, revealing how dependent our lives have become on digital systems.
On October 20, 2025, a technical error in a database service operated by Amazon Web Services (AWS) caused widespread outages across several online platforms. AWS, one of the largest cloud computing providers globally, hosts the infrastructure behind thousands of popular websites and apps. As a result, users found services such as Roblox, Fortnite, Pokémon Go, Snapchat, Slack, and multiple banking platforms temporarily inaccessible. The incident showed how a single malfunction in a key cloud system can paralyze numerous organizations at once.
Such disruptions are not new. In July 2024, a faulty software update from cybersecurity company CrowdStrike crashed around 8.5 million Windows computers globally, producing the infamous “blue screen of death.” Airlines had to cancel tens of thousands of flights, hospitals postponed surgeries, and emergency services across the United States faced interruptions. Businesses reverted to manual operations, with some even switching to cash transactions. The event became a global lesson in how a single rushed software update can cripple essential infrastructure.
History provides many similar warnings. In 1997, a technical glitch at Network Solutions Inc., a major domain registrar, temporarily disabled every website ending in “.com” and “.net.” Though the number of websites was smaller then, the event marked the first large-scale internet failure, showing how dependent the digital world had already become on centralized systems.
Some outages, however, have stemmed from physical damage. In 2011, an elderly woman in Georgia accidentally cut through a fiber-optic cable while scavenging for copper, disconnecting the entire nation of Armenia from the internet. The incident exposed how a single damaged cable could isolate millions of users. Similarly, in 2017, a construction vehicle in South Africa severed a key line, knocking Zimbabwe offline for hours. Even undersea cables face threats, with sharks and other marine life occasionally biting through them, forcing companies like Google to reinforce cables with protective materials.
In 2022, Canada witnessed one of its largest connectivity failures when telecom provider Rogers Communications experienced a system breakdown that halted internet and phone services for roughly a quarter of the country. Emergency calls, hospital appointments, and digital payments were affected nationwide, highlighting the deep societal consequences of a single network failure.
Experts warn that such events will keep occurring. As networks grow more interconnected, even a small mistake or single-point failure can spread rapidly. Cybersecurity analysts emphasize the need for stronger redundancy, slower software rollouts, and diversified cloud dependencies to prevent global disruptions.
The internet connects nearly every part of modern life, yet these incidents remind us that it remains vulnerable. Whether caused by human error, faulty code, or damaged cables, the web’s fragility shows why constant vigilance, better infrastructure planning, and verified information are essential to keeping the world online.
Salesloft, a popular sales engagement platform, has revealed that a breach of its GitHub environment earlier this year played a key role in a recent wave of data theft attacks targeting Salesforce customers.
The company explained that attackers gained access to its GitHub repositories between March and June 2025. During this time, intruders downloaded code, added unauthorized accounts, and created rogue workflows. These actions gave them a foothold that was later used to compromise Drift, Salesloft’s conversational marketing product. Drift integrates with major platforms such as Salesforce and Google Workspace, enabling businesses to automate chat interactions and sales pipelines.
How the breach unfolded
Investigators from cybersecurity firm Mandiant, who were brought in to assist Salesloft, found that the GitHub compromise was the first step in a multi-stage campaign. After the attackers established persistence, they moved into Drift’s cloud infrastructure hosted on Amazon Web Services (AWS). From there, they stole OAuth tokens, digital keys that allow applications to access user accounts without requiring passwords.
These stolen tokens were then exploited in August to infiltrate Salesforce environments belonging to multiple organizations. By abusing the access tokens, attackers were able to view and extract customer support cases. Many of these records contained sensitive information such as cloud service credentials, authentication tokens, and even Snowflake-related access keys.
Impact on organizations
The theft of Salesforce data affected a wide range of technology companies. Attackers specifically sought credentials and secrets that could be reused to gain further access into enterprise systems. According to Salesloft’s August 26 update, the campaign’s primary goal was credential theft rather than direct financial fraud.
Threat intelligence groups have tracked this operation under the identifier UNC6395. Meanwhile, reports also suggest links to known cybercrime groups, although conclusive attribution remains unsettled.
Response and recovery
Salesloft said it has since rotated credentials, hardened its defenses, and isolated Drift’s infrastructure to prevent further abuse. Mandiant confirmed that containment steps have been effective, with no evidence that attackers maintain ongoing access. Current efforts are focused on forensic review and long-term assurance.
Following weeks of precautionary suspensions, Salesloft has now restored its Salesforce integrations. The company has also published detailed instructions to help customers safely resume data synchronization.
The incident underlines the risks of supply-chain style attacks, where a compromise at one service provider can cascade into breaches at many of its customers. It underscores the importance of securing developer accounts, closely monitoring access tokens, and limiting sensitive data shared in support cases.
For organizations, best practices now include regularly rotating OAuth tokens, auditing third-party app permissions, and enforcing stronger segmentation between critical systems.
A recent cyber incident has brought to light how one weak link in software integrations can expose sensitive business information. Salesloft, a sales automation platform, confirmed that attackers exploited its Drift chat integration with Salesforce to steal tokens that granted access to customer environments.
Between August 8 and August 18, 2025, threat actors obtained OAuth and refresh tokens connected to the Drift–Salesforce integration. These tokens work like digital keys, allowing connected apps to access Salesforce data without repeatedly asking for passwords. Once stolen, the tokens were used to log into Salesforce accounts and extract confidential data.
According to Salesloft, the attackers specifically searched for credentials such as Amazon Web Services (AWS) keys, Snowflake access tokens, and internal passwords. The company said the breach only impacted customers who used the Drift–Salesforce connection, while other integrations were unaffected. As a precaution, all tokens for this integration were revoked, forcing customers to reauthenticate before continuing use.
Google’s Threat Intelligence team, which is monitoring the attackers under the name UNC6395, reported that the group issued queries inside Salesforce to collect sensitive details hidden in support cases. These included login credentials, API keys, and cloud access tokens. Investigators noted that while the attackers tried to cover their tracks by deleting query jobs, the activity still appears in Salesforce logs.
To disguise their operations, the hackers used anonymizing tools like Tor and commercial hosting services. Google also identified user-agent strings and IP addresses linked to the attack, which organizations can use to check their logs for signs of compromise.
Security experts are urging affected administrators to rotate credentials immediately, review Salesforce logs for unusual queries, and search for leaked secrets by scanning for terms such as “AKIA” (used in AWS keys), “Snowflake,” “password,” or “secret.” They also recommend tightening access controls on third-party apps, limiting token permissions, and shortening session times to reduce future risk.
While some extortion groups have publicly claimed responsibility for the attack, Google stated there is no clear evidence tying them to this breach. The investigation is still ongoing, and attribution remains uncertain.
This incident underlines the broader risks of SaaS integrations. Connected apps are often given high levels of access to critical business platforms. If those credentials are compromised, attackers can bypass normal login protections and move deeper into company systems. As businesses continue relying on cloud applications, stronger governance of integrations and closer monitoring of token use are becoming essential.
An American education technology company, PowerSchool, is the latest giant to fall a victim of hacking and data breaches, which probably compromised millions of records of students and teachers in North America. As one of the leading providers of school records management software, PowerSchool serves 18,000 schools who manage data over 60 million students.
How the breach happened
The compromise was discovered on December 28 and was traced to a subcontractor's account. The new report said, however, that another incident of hacking-a compromise of the access of a PowerSchool software engineer-may have had something to do with the breach. Malware infected the engineer's computer and exfiltrated login credentials for internal systems, such as Slack, AWS, and other tools.
According to the logs retrieved by researchers, the infostealing malware known as LummaC2 was used to steal the engineer's passwords. The malware extracted saved passwords and browsing histories from the web browsers of the engineer and uploaded them to a server run by cybercriminals. The stolen credentials were shared in cybercrime groups, which further exposed PowerSchool's systems.
What Data Was Stolen?
The hackers accessed a range of sensitive personal information, including:
School districts impacted by the breach reported that the attackers stole all historical data stored in PowerSchool’s systems.
The lack of multi-factor authentication (MFA) on a compromised maintenance account was one key vulnerability. PowerSchool has implemented MFA and reset passwords across its customer support portal. Many of the employee credentials discovered were weak and have been exposed in other breaches.
The breach, which has underlined the threats of infostealing malware in hybrid work setups where employees operate company systems using personal devices, has left much to be expected from PowerSchool.
Response and Investigation
PowerSchool, the company concerned, is reportedly working with a cybersecurity firm named CrowdStrike for the investigation into the incident. According to them, no signs of malware have been found neither has any sign of system-layer access. But they are analyzing the stolen data.
Effects on Schools
Many school districts are operating independently to gauge the scope of the breach, relying on collective knowledge from other administrators. As the investigation continues, there are questions about PowerSchool's security measures and how it managed this extensive breach.
Schools, parents, and educators are urged to be vigilant and ensure additional layers of security are put in place to prevent future incidents.
A recent cybersecurity lapse within Volkswagen’s Cariad unit, which manages the company’s cloud systems, exposed sensitive data from hundreds of thousands of vehicles. The breach, attributed to a misconfiguration in a cloud environment hosted on Amazon Web Services (AWS), was uncovered by a whistleblower and investigated by the Chaos Computer Club, a cybersecurity association. The incident has sparked significant concerns about data privacy and the security of connected vehicles.
The exposed dataset reportedly included detailed information on approximately 800,000 electric vehicles. Notably, location data was exceptionally precise for 460,000 cars. For Volkswagen and its subsidiary Seat, the data pinpointed vehicles to within 10 centimeters, while data from Audi and Skoda vehicles were accurate to within six miles. In some instances, the leaked information was linked to personal details of car owners, such as names, contact information, and vehicle operational statuses. Alarmingly, the breach also disclosed the locations of prominent individuals, including German politicians, raising concerns about potential misuse.
Volkswagen’s Cariad unit is responsible for integrating advanced technologies into the automaker’s vehicles. This incident highlights vulnerabilities in cloud environments used by automakers to store and manage vast amounts of vehicle and customer data. According to Volkswagen, accessing the exposed information required bypassing multiple security layers, which would have demanded advanced expertise and considerable effort. Despite this, the data remained publicly accessible for several months, drawing criticism and prompting calls for stronger cybersecurity measures.
Existing Security Measures and Gaps
Automakers generally follow industry standards such as ISO/SAE 21434, which outline best practices for securing systems against breaches and mitigating vulnerabilities. Many vehicles are also equipped with cybersecurity hardware, including network switches and firewalls, to protect data within a car’s subsystems. However, the Volkswagen incident underscores critical gaps in these measures that require urgent attention.
Company Response and Moving Forward
The leaked dataset, spanning several terabytes, reportedly did not include payment details or login credentials, according to Volkswagen. The company has since patched the vulnerability and emphasized its commitment to data security. While Volkswagen stated that there was no evidence hackers had downloaded the information, the breach serves as a stark reminder of the risks inherent in managing sensitive data within interconnected systems.
This incident underscores the need for stricter regulations and enhanced cybersecurity frameworks for cloud-based infrastructures, especially as connected vehicles become increasingly prevalent. Moving forward, automakers must prioritize robust security protocols to safeguard consumer data and prevent similar breaches in the future.
A sophisticated phishing email campaign has emerged, targeting cryptocurrency users by impersonating Ledger, a prominent hardware wallet provider. These fraudulent emails claim that the recipient’s Ledger wallet seed phrase — also known as a recovery or mnemonic seed — has been compromised. In an attempt to secure their funds, users are directed to a so-called “secure verification tool” where they are asked to confirm their seed phrase. The phishing emails appear convincing, offering a “Verify my recovery phrase” button. Clicking this button redirects victims through an Amazon Web Services (AWS) website to a fake domain, “ledger-recovery[.]info.”
Once users enter their seed phrase on this page, the attackers capture the information, granting them full access to the victims’ cryptocurrency wallets. A recovery phrase, typically consisting of 12 or 24 random words, acts as the key to accessing a wallet’s funds. The importance of keeping this phrase private and offline cannot be overstated. By stealing these phrases, the attackers gain control of the wallets and can siphon all funds, leaving victims with no recourse.
To increase the scam’s credibility, the phishing site includes several deceptive features. For example, it accepts only valid seed phrase words from a predetermined list of 2,048 options. Regardless of the entered data, the site falsely informs users that their phrase is incorrect, encouraging them to re-enter their information multiple times and ensuring the attackers receive accurate details.
This phishing attempt highlights the evolving sophistication of such scams. In the past, phishing emails were often marred by poor grammar or clumsy wording, making them easier to spot. However, with advancements in generative artificial intelligence, scammers can now produce polished and professional-looking messages. In this instance, one of the few red flags was the use of the SendGrid email marketing platform and the redirection through an AWS website, which sharp-eyed recipients might notice.
While it remains unclear how many individuals fell victim to this scheme, any user who shared their seed phrase likely lost their funds permanently. This incident underscores the importance of exercising caution and maintaining strict security protocols when handling sensitive information like recovery phrases.
Cryptocurrency users are advised to verify communications directly through official sources and avoid clicking on links in unsolicited emails. Recovery phrases should never be shared online, as doing so compromises the entire wallet’s security. With scams becoming increasingly sophisticated, vigilance and education are crucial in safeguarding digital assets.
A significant credit card breach has been uncovered, threatening to disrupt holiday shopping for millions of Americans. The breach stems from an Amazon Web Services (AWS) S3 bucket left unsecured online, which contained sensitive customer data, including credit card details, names, addresses, and emails. This exposed data belongs to approximately five million individuals who fell victim to phishing scams, with one notable scheme promoting fake offers for a free iPhone.
The breach poses immediate risks such as fraud, unauthorized transactions, and identity theft. Cybersecurity experts are advising affected individuals to contact their financial institutions promptly to mitigate potential damage. Although the perpetrators remain unidentified, Amazon’s AWS Abuse team has initiated an investigation into the incident. According to researchers at Leakd.com, the breach originated from a phishing campaign orchestrated by a fraudulent company named “Braniacshop.” This group deceived victims with false promises of winning an iPhone 14, leveraging social engineering tactics like fake emails and websites to obtain personal information.
Researchers warn that the stolen data, now potentially available on the dark web, is estimated to be worth $85 million. Each stolen credit card detail could fetch up to $17. The timing of this breach during the busy holiday season intensifies its impact, as millions of Americans could face financial challenges while preparing for Christmas. To mitigate these risks, experts recommend carefully monitoring financial statements for any unusual activity and immediately notifying banks or credit card issuers of suspicious transactions to freeze compromised accounts.
Setting up fraud alerts with financial institutions can add an additional layer of security by flagging unauthorized actions. Taking a proactive stance, such as initiating a credit freeze, can prevent scammers from opening new accounts in an individual’s name. Strengthening online account security by using multi-factor authentication, encrypted password managers, and longer passphrases is another critical step to safeguard personal information.
For comprehensive protection, investing in identity theft monitoring services is highly recommended. These services provide ongoing alerts about potential misuse of personal data, helping users act swiftly in the event of a security breach. The incident serves as a crucial reminder to remain vigilant, particularly during the holiday season when phishing scams and fraudulent offers become more frequent. Proactive measures taken now can safeguard financial security and ensure peace of mind during this critical period.
A cybercriminal group behind a sophisticated cloud-credential stealing and cryptomining campaign has recently expanded its targets beyond Amazon Web Services (AWS) to include Microsoft Azure and Google Cloud Platform (GCP).