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Russian Telecom Company "Beeline" Hit, Users Face Internet Outage

Russian Telecom Company "Beeline" Hit, Users Face Internet Outage

Internet outage in, telecom provider attacked

Users in Russia faced an internet outage in a targeted DDoS attack on Russian telecom company Beeline. This is the second major attack on the Moscow-based company in recent weeks; the provider has over 44 million subscribers.

After several user complaints and reports from outage-tracking services, Beeline confirmed the attack to local media.

According to Record Media, internet monitoring service Downdetector’s data suggests “most Beeline users in Russia faced difficulties accessing the company’s mobile app, while some also reported website outages, notification failures and internet disruptions.” 

Impact on Beeline

Beeline informed about the attack on its Telegram channel, stressing that the hacker did not gain unauthorized access to consumer data. Currently, the internet provider is restoring all impacted systems and improving its cybersecurity policies to avoid future attacks. Mobile services are active, but users have cited issues using a few online services and account management features.

Rise of threat in Russia

The targeted attack on Beeline is part of a wider trend of cyberattacks in Russia; in September 2024, VTB, Russia’s second-largest bank, faced similar issues due to an attack on its infrastructure. 

These attacks highlight the rising threats posed by cyberattacks cherry-picking critical infrastructures in Russia and worldwide.

Experts have been warning about the rise in intensity and advanced techniques of such cyberattacks, damaging not only critical businesses but also essential industries that support millions of Russian citizens. 

Telecom companies in Russia targeted

How Beeline responds to the attack and recovers will be closely observed by both the telecom industry and regulators. The Beeline incident is similar to the attack on Russian telecom giant Megafon, another large-scale DDoS attack happened earlier this year. 

According to a cybersecurity source reported by Forbes Russia, the Beeline attack in February and the Megafon incident in January are the top hacktivist cyberattacks aiming at telecom sectors in 2025. 

According to the conversation with Forbes, the source said, “Both attacks were multi-vector and large-scale. The volume of malicious traffic was identical, but MegaFon faced an attack from 3,300 IP addresses, while Beeline was targeted via 1,600, resulting in a higher load per IP address.”

The data of almost 9 million customers of Russian mobile operator Beeline was in the public domain


The database of 8.7 million former and current Beeline mobile customers was in the public domain. The test showed that the data is relevant. This database contains data of customers who connected Beeline home Internet. According to the press service of the mobile operator reported that the data leak was recorded in 2017, and the perpetrators were identified. Beeline assured that now most of the information is outdated data.

According to experts, the information in the database is enough for attacks using social engineering methods, and there are still no ways to deal with fraudsters of this kind.

According to the Beeline press service, the company immediately established an operational headquarters to investigate the situation.

"Part of the information in the distributed archive does contain the data of the subscriber base of customers, however, a significant part of the information is outdated and irrelevant," the company said.

They also noted that Beeline’s customer base at the end of the second quarter of 2019 was 2.5 million subscribers, and not eight million, as attackers say.

The company assured that they are making every effort to ensure that this does not happen again.

"We appealed to all file-sharing resources where information about customers was posted. Many of them immediately agreed to remove it," Beeline said.

It is noted that the criminals are trying to re-publish the data, which indicates their desire to discredit the company.

"Our security service is investigating this incident, we will be grateful for any information that will help this work, both from our customers and from colleagues in the market," the press service said.

It also reported that the company is working closely with the competent authorities and agencies to prevent the disclosure of personal data not only of its customers, but also customers of all Telecom operators.

The company assures that outsiders do not have the opportunity to carry out transactions with the accounts and tariffs of their customers.