For the past week, England and parts of Northern Ireland have been gripped by unrest, with communities experiencing heightened tensions and an extensive police presence. Social media platforms have played an unjust role in spreading information, some of it harmful, during this period of turmoil. Despite this, major technology companies have remained largely silent, refusing to address their role in the situation publicly.
Big Tech's Reluctance to Speak
Journalists at BBC News have been actively seeking responses from major tech firms regarding their actions during the unrest. However, these companies have not been forthcoming. With the exception of Telegram, which issued a brief statement, platforms like Meta, TikTok, Snapchat, and Signal have refrained from commenting on the matter.
Telegram's involvement became particularly concerning when a list containing the names and addresses of immigration lawyers was circulated on its platform. The Law Society of England and Wales expressed serious concerns, treating the list as a credible threat to its members. Although Telegram did not directly address the list, it did confirm that its moderators were monitoring the situation and removing content that incites violence, in line with the platform's terms of service.
Elon Musk's Twitter and the Spread of Misinformation
The platform formerly known as Twitter, now rebranded as X under Elon Musk's ownership, has also drawn massive attention. The site has been a hub for false claims, hate speech, and conspiracy theories during the unrest. Despite this, X has remained silent, offering no public statements. Musk, however, has been vocal on the platform, making controversial remarks that have only added fuel to the fire.
Musk's tweets have included inflammatory statements, such as predicting a civil war and questioning the UK's approach to protecting communities. His posts have sparked criticism from various quarters, including the UK Prime Minister's spokesperson. Musk even shared, and later deleted, an image promoting a conspiracy theory about detainment camps in the Falkland Islands, further underlining the platform's problematic role during this crisis.
Experts Weigh In on Big Tech's Silence
Industry experts believe that tech companies are deliberately staying silent to avoid getting embroiled in political controversies and regulatory challenges. Matt Navarra, a social media analyst, suggests that these firms hope public attention will shift away, allowing them to avoid accountability. Meanwhile, Adam Leon Smith of BCS, The Chartered Institute for IT, criticised the silence as "incredibly disrespectful" to the public.
Hanna Kahlert, a media analyst at Midia Research, offered a strategic perspective, arguing that companies might be cautious about making public statements that could later constrain their actions. These firms, she explained, prioritise activities that drive ad revenue, often at the expense of public safety and social responsibility.
What Does It Look Like?
As the UK grapples with the fallout from this unrest, there are growing calls for stronger regulation of social media platforms. The Online Safety Act, set to come into effect early next year, is expected to give the regulator Ofcom more powers to hold these companies accountable. However, some, including London Mayor Sadiq Khan, question whether the Act will be sufficient.
Prime Minister Rishi Sunak has acknowledged the need for a broader review of social media in light of recent events. Professor Lorna Woods, an expert in internet law, pointed out that while the new legislation might address some issues, it might not be comprehensive enough to tackle all forms of harmful content.
A recent YouGov poll revealed that two-thirds of the British public want social media firms to be more accountable. As big tech remains silent, it appears that the UK is on the cusp of regulatory changes that could reshape the future of social media in the country.
As India's Data Protection and Privacy Act (DPDP) transitions from proposal to legal mandate, the business community is grappling with the intricacies of compliance and its far-reaching implications. While the government maintains that companies have had a reasonable timeframe to align with the new regulations, industry insiders are voicing their apprehensions and advocating for extensions in implementation.
A new LiveMint report claims that the government claims businesses have been given a fair amount of time to adjust to the DPDP regulations. The actual situation, though, seems more nuanced. Industry insiders,emphasize the difficulties firms encounter in comprehending and complying with the complex mandate of the DPDP Act.
The Big Tech Alliance, as reported in Inc42, has proposed a 12 to 18-month extension for compliance, underscoring the intricacies involved in integrating DPDP guidelines into existing operations. The alliance contends that the complexity of data handling and the need for sophisticated infrastructure demand a more extended transition period.
An EY study, reveals that a majority of organizations express deep concerns about the impact of the data law. This highlights the need for clarity in the interpretation and application of DPDP regulations.
In another development, the IT Minister announced that draft rules under the privacy law are nearly ready. This impending release signifies a pivotal moment in the DPDP journey, as it will provide a clearer roadmap for businesses to follow.
As the compliance deadline looms, it is evident that there is a pressing need for collaborative efforts between the government and the industry to ensure a smooth transition. This involves not only extending timelines but also providing comprehensive guidance and support to businesses navigating the intricacies of the DPDP Act.
Despite the government's claim that businesses have enough time to get ready for DPDP compliance, industry opinion suggests otherwise. The complexities of data privacy laws and the worries raised by significant groups highlight the difficulties that companies face. It is imperative that the government and industry work together to resolve these issues and enable a smooth transition to the DPDP compliance period.