Birmingham Mayor Randall Woodfin’s office has officially acknowledged that the city’s computer systems fell victim to a cyberattack almost a month ago. The incident came to light in a memo sent to city employees, obtained by AL.com, confirming that hackers gained unauthorised access to the city’s networks.
Timeline of Events
The disruption was first noticed on March 6, prompting an immediate investigation into the unexpected activity that disrupted various computer systems. City officials are actively working to restore full functionality to the affected systems, although the investigation into the breach is ongoing. Rick Journey, the mayor’s communications director, emphasised the city’s commitment to ensuring the security of its network.
Impact on Operations
The cyberattack has caused significant disruptions, with employees resorting to pen and paper for tasks like timekeeping due to the network outage. Despite these challenges, critical public safety and public works services have remained unaffected. However, law enforcement agencies have faced limitations, including difficulties in accessing databases to check vehicle theft reports and outstanding warrants.
What Does It Mean for Employees?
Addressing concerns about payroll and employee compensation, city officials reassured employees that payroll processing will continue as scheduled. Payroll coordinators are available to address any individual questions or concerns regarding payment accuracy. Despite the disruption, city authorities are committed to ensuring that employees receive their salaries on time.
Response and Investigation
Following the breach, the city has enlisted the support of third-party specialists to investigate the extent of the disruption and its impact on operations. While specific details about the cyberattack remain limited due to the ongoing investigation, officials have stressed that the 911 emergency system remains fully functional.
A Potential Ransomware Attack
Multiple government sources have indicated that the cyberattack is likely a ransomware attack, wherein hackers demand payment in exchange for restoring access to the city’s data. Despite the severity of the incident, city officials have reiterated that emergency services have not been compromised.
This incident dials on the mounting challenges municipalities face in safeguarding against cybersecurity breaches. As authorities delve deeper into the matter, concerted efforts are underway to bolster cybersecurity measures, emphasising the critical need to strengthen defences against potential future threats.