You're not alone if the most recent Cash App data hack made you nervous. In 2022, the parent company of Block, the peer-to-peer payment platform, failed to prevent unauthorised access to Cash App customer accounts.
Cash App agreed to a $15 million class action settlement in exchange. Even though it was an internal change, users' concerns about the app's security were not allayed, despite the fact that it was a positive step.
To learn more about how to better defend themselves, users urged the cybersecurity specialists to provide some safety tips.
“One of the biggest problems with money apps like this is their popularity,” stated Neal O’Farrell, a digital security expert and CNET Money expert review board member. “Hackers follow the crowds, and the more people use these apps, the more time criminals will spend trying to exploit them.”
Cash App actually includes an array of security safety features. The difficulty is that, while they can help you avoid fraudsters, they cannot always keep your data secure. O'Farrell observed that even the finest privacy safeguards can be undermined by an insider with access, as happened in the Cash App case. Whether you wish to avoid financial frauds on Cash App or protect your sensitive information after it has been disclosed, here are three security procedures you should take in addition to claiming any settlement money you are owed.
Secure your sign-on
By default, Cash App makes signing in much safer by sending a code to your email address or phone number each time you log in. But there's a catch: after logging in, you must manually sign out of your account; otherwise, you can access your account from your phone without a code. I've signed out and signed back in without a code, which could be a concern if someone gains access to your phone and the app.
To be on the safe side, experts recommend logging out once you've finished completing transactions. You can add two-factor authentication as a second layer of account security, but you'll need to download a separate app, such as Google Authenticator.
Don’t send money to strangers
From romance scams to tax scams, there are numerous ways for perpetrators to trick you into sending money using Cash App or other payment apps. Experts recommended not to send money to strangers and always double-checking their phone number or email address before sending. If you mistakenly send money to the wrong person or discover you were scammed on a Cash App, banks will often refuse to refund your money.
O'Farrell advises being wary of any messages you receive via payment apps. He frequently sees scams in which someone poses as a friend and asks for money or claims you owe them money. Others may attempt to steal access to your app and money by requesting that you verify your security code so that they can resolve a security issue with your account.
A few things can help you figure out who you're giving money to. Cash App's Incoming Requests option, available under the Security & Privacy menu, will only allow you to give money to a specific contact rather than everyone else on the app. You can also prevent people from finding your Cash App account by disabling the "$CashTag Cash.app" option in the same security page.
Monitor your transaction activity
Beyond data security, it's critical to monitor your account's behaviour. To receive text messages and emails about your transactions, enable push alerts under Cash App's 'Notifications' option. This allows you to track all of your payment activities and keep an eye out for anything odd.
