The accused were discovered selling data on more than 140 distinct groups of individuals, including military personnel, bank clients, energy sector consumers, NEET students, government employees, gas agencies, high net worth individuals, and demat account holders.
Another category of victims include Bengaluru women’s consumer data, data of people who have applied for loans and insurance, credit card and debit card holders (of AXIS, HSBC and other banks), WhatsApp users, Facebook users, employees of IT companies and frequent flyers.
"When an individual calls the toll-free numbers of JustDial and asks for any sector or category related confidential data of individuals, their query is listed and sent to that category of the service provider. Then these fraudsters call those clients/ fraudsters and send them samples. If the client agrees to purchase, they make payment and provide the data. This data is further used for committing crime," stated the commissioner.
The accused gang apparently operated via registered and unregistered organizations: Data Mart, Infotech, Global Data Arts and MS Digital Grow.
The accused were found to have access to 2.5 lakh defense personnel's sensitive data, including their ranks, email addresses, places of posting, etc. The thieves gained access to the data of 35,000 Delhi government employees, 12 million WhatsApp users, 17 lakh Facebook users, and 11 million customers of six banks. Also, the defendants had access to information on 98 lakh applicants for credit cards.
Main suspect Kumar in Noida, Nitish Bhushan had created a call center and obtained credit card records from Muskan Hassan, another defendant. The other suspects, Pooja Pal and Susheel Thomar were reportedly operating as tele-callers at Bhushan’s call center. While, Atul Pratap Singh's business, "Inspiree Digital," gathered credit cardholder data and profitably marketed it. Atul's workplace had employed Muskan as a telemarketer before she started her own business, "MS Digital Grow." She served as a middleman, selling data. She organized the data that Atul had provided and sold it to Bhushan.
Sandeep Pal founded Global Data Arts and sold private consumer information to fraudsters engaging in online crimes through Justdial services and social media platforms. The seventh defendant, Zia Ur Rehman, shared the database with Atul and Bhushan and offered bulk message services for advertising.
"To protect yourself from possible fraudulent charges, you should contact officials at your card issuer immediately by calling the toll-free number on the back of your card or on your monthly statement, tell them you have received this letter, and ask them to cancel and reissue the card. " The official notification reads.
"You should also closely review your credit /debit card statements if you used your cards at one of our stores between November 7th and December 5, 2012. You should immediately notify the bankor financial institution that maintains the card account of any unauthorized charges. "