A major data leak from Sydney Tools, an Australian retailer specializing in power tools, hand tools, and industrial equipment, has potentially exposed the personal information of millions of customers and employees. The breach, discovered by cybersecurity researchers at Cybernews, involved an unprotected Clickhouse database that remained publicly accessible online, allowing unauthorized individuals to view sensitive data.
According to the report, the database contained more than 5,000 records related to Sydney Tools employees, including both current and former staff. These records included full names, branch locations, salary details, and sales targets. Given that Sydney Tools reportedly employs around 1,000 people, a large portion of the exposed records likely belong to individuals who no longer work for the company. While no banking details were included in the leak, the exposure of employee information still poses a significant security risk.
Cybercriminals could use these details to craft convincing phishing scams or for identity theft.
Beyond employee data, the breach also exposed an even larger volume of customer information. The database reportedly contained over 34 million online purchase records, revealing customer names, email addresses, phone numbers, home addresses, and details of purchased items. The exposure of this information is particularly concerning, as it not only compromises privacy but also increases the risk of targeted scams.
Customers who purchased expensive tools and equipment may be especially vulnerable to fraud or burglary attempts.
Cybernews researchers have expressed serious concerns over the extent of the breach, highlighting that the database includes a mix of personally identifiable information (PII) and financial details. This kind of information is highly valuable to cybercriminals, who can exploit it for various fraudulent activities. The researchers attempted to notify Sydney Tools about the security lapse, urging them to secure the exposed database.
However, as of their last update, the data reportedly remained accessible, raising further concerns about the company’s response to the issue.
This incident underscores the ongoing risks posed by unprotected databases, which continue to be one of the leading causes of data breaches. Companies handling large volumes of customer and employee information must prioritize data security by implementing robust protection measures, such as encryption, multi-factor authentication, and regular security audits. Failing to do so not only puts individuals at risk but also exposes businesses to legal and reputational damage.
With cybersecurity threats on the rise, organizations must remain vigilant in safeguarding sensitive information. Until Sydney Tools secures the database and provides assurances about how it will handle data protection in the future, customers and employees should remain cautious and monitor their accounts for any suspicious activity.