A wave of phishing scams is currently targeting Amazon users, putting millions of accounts at risk. Criminals are sending fake emails and text messages that appear to come from Amazon, tricking users into clicking on links that lead to fraudulent login pages. If you enter your details on these fake pages, your account can be hijacked.
Amazon has confirmed that some of these phishing messages claim your Prime subscription is being renewed at a suspicious price. The messages often include personal information to make them look more believable. In some cases, users are sent text messages about fake refunds or order issues, further increasing the chances of someone falling for the scam.
Cybersecurity firm Guardio recently reported a dramatic rise in such attacks, noting a 5000% increase in fake Amazon texts over just two weeks. These messages aim to trick users into entering their Amazon credentials, which the attackers can then use to take over accounts.
While Amazon has removed tens of thousands of fake websites and phone numbers used in these scams, the attacks continue to spread. The U.S. Federal Trade Commission (FTC) has also issued warnings, reminding consumers that Amazon will never ask for sensitive information over email or text.
To help protect users, Amazon is urging everyone to update their security settings. Here’s what you should do right away:
1. Turn on Two-Step Verification (2SV)
This adds an extra layer of protection to your account. Once enabled, you’ll need both your password and a one-time code to sign in.
• Avoid using SMS for 2SV — it’s less secure.
• Instead, use an authentication app like Google Authenticator or Apple’s Passwords.
If you’ve already set up 2SV through SMS, switch to an app by turning off the current method, clearing your 2SV settings, and enabling it again using your preferred app.
2. Use a Passkey for Sign-In
Passkeys are a newer, more secure login method that links your Amazon account to your device’s fingerprint or face unlock feature. Unlike passwords, passkeys cannot be phished.
• Even if someone tricks you with a fake login page, they won’t be able to access your account without your physical device.
These two simple steps can greatly reduce your risk of being hacked. With phishing scams on the rise, now is the time to update your settings before it’s too late.
A new cyber attack is putting Amazon Prime subscribers at risk. Hackers are sending malicious emails warning users that their Prime membership is about to expire. These emails contain attachments with dangerous links that redirect users to fake websites designed to steal personal and financial information. Security experts warn that this is the latest example of cybercriminals using PDFs for phishing scams, exploiting the trust people place in these file types.
Researchers from Palo Alto's Unit 42 have identified this new scam, which relies on deceptive emails that appear to be from Amazon. The emails claim that the user’s Prime membership is expiring soon, urging them to take immediate action. Attached to the email is a PDF file containing a link that redirects users through multiple sites before landing on a fake login page. This page is designed to capture the user’s credentials, including passwords and credit card information.
The phishing websites are meticulously crafted to resemble Amazon’s official login page, making it difficult for users to distinguish them from the real site. Since June 2024, attackers have registered over 1,000 fake domains that closely mimic Amazon’s official domain, further complicating detection.
This type of attack is particularly dangerous because it exploits the perception that PDF files are safe. Hackers use this trust to bypass email filters and deliver malicious content. Javvad Malik, a security advocate at KnowBe4, warns that opening unexpected email attachments is risky. Many users fail to verify the sender’s email address before clicking on links, making them easy targets for cybercriminals.
Dray Agha, senior security manager at Huntress, explains that phishing techniques are constantly evolving. Cybercriminals are now using redirection techniques within PDF files to evade traditional security measures, making even cautious users vulnerable to these scams.
While Amazon is actively working to shut down these fraudulent websites, new ones continue to emerge. To stay safe, experts recommend the following steps:
Amazon has acknowledged the scam and is actively working to take down fraudulent sites. The company encourages users to report suspicious emails or scams through its official support page. An Amazon spokesperson stated: “Scammers pretending to be Amazon put customers at risk. We urge customers to report suspicious emails to help protect accounts and take action against bad actors.”
Cybercriminals are constantly devising new ways to deceive users, but with awareness and caution, individuals can protect themselves from falling victim to these scams. By staying informed and following best practices, users can safeguard their personal and financial information from phishing attacks.
The new phishing scam targeting Amazon Prime subscribers highlights the evolving tactics of cybercriminals. By exploiting trusted file types like PDFs and creating convincing fake websites, attackers are able to bypass traditional security measures. Users must remain vigilant, verify the authenticity of emails, and avoid clicking on suspicious links. As Amazon continues to combat these fraudulent activities, awareness and proactive measures are key to staying safe in an increasingly complex digital landscape.
A sophisticated phishing email campaign has emerged, targeting cryptocurrency users by impersonating Ledger, a prominent hardware wallet provider. These fraudulent emails claim that the recipient’s Ledger wallet seed phrase — also known as a recovery or mnemonic seed — has been compromised. In an attempt to secure their funds, users are directed to a so-called “secure verification tool” where they are asked to confirm their seed phrase. The phishing emails appear convincing, offering a “Verify my recovery phrase” button. Clicking this button redirects victims through an Amazon Web Services (AWS) website to a fake domain, “ledger-recovery[.]info.”
Once users enter their seed phrase on this page, the attackers capture the information, granting them full access to the victims’ cryptocurrency wallets. A recovery phrase, typically consisting of 12 or 24 random words, acts as the key to accessing a wallet’s funds. The importance of keeping this phrase private and offline cannot be overstated. By stealing these phrases, the attackers gain control of the wallets and can siphon all funds, leaving victims with no recourse.
To increase the scam’s credibility, the phishing site includes several deceptive features. For example, it accepts only valid seed phrase words from a predetermined list of 2,048 options. Regardless of the entered data, the site falsely informs users that their phrase is incorrect, encouraging them to re-enter their information multiple times and ensuring the attackers receive accurate details.
This phishing attempt highlights the evolving sophistication of such scams. In the past, phishing emails were often marred by poor grammar or clumsy wording, making them easier to spot. However, with advancements in generative artificial intelligence, scammers can now produce polished and professional-looking messages. In this instance, one of the few red flags was the use of the SendGrid email marketing platform and the redirection through an AWS website, which sharp-eyed recipients might notice.
While it remains unclear how many individuals fell victim to this scheme, any user who shared their seed phrase likely lost their funds permanently. This incident underscores the importance of exercising caution and maintaining strict security protocols when handling sensitive information like recovery phrases.
Cryptocurrency users are advised to verify communications directly through official sources and avoid clicking on links in unsolicited emails. Recovery phrases should never be shared online, as doing so compromises the entire wallet’s security. With scams becoming increasingly sophisticated, vigilance and education are crucial in safeguarding digital assets.