This initiative by FACE is noteworthy, especially as it seeks approval to become a self-regulatory organisation (SRO) for fintech lenders. The Reserve Bank of India (RBI) is expected to announce its decision soon, with FACE and the Digital Lenders’ Association of India both in the running to be recognised as an SRO. The establishment of an SRO will likely lead to more stringent industry oversight, promoting higher standards of operation and better consumer protection within the fintech sector.
The push for fintechs to join the CFCFRMS comes at a critical time. As digital transactions grow more common, the opportunities for cyber fraud have increased. The convergence of various financial entities— such as banks, non-banking financial companies, insurance providers, and payment services—has created more potential points of vulnerability. The CFCFRMS is designed to coordinate the efforts of all stakeholders, enabling action to block fraudulent transactions before they can be completed.
RBI’s New Platform to Combat Payment Frauds
In a parallel effort to bolster cybersecurity, the RBI is developing the Digital Payments Intelligence Platform (DPIP). This platform aims to use cutting-edge technology to detect and prevent payment fraud. A committee led by A P Hota, former CEO of the National Payments Corporation of India, is currently formulating recommendations for the DPIP, which is expected to upgrade the ability to share real-time data across the payment ecosystem. This initiative is especially important in addressing frauds where victims are tricked into making payments or divulging sensitive information.
Alarming Increase in Cyber Fraud Losses
The importance of these measures is empathised by recent statistics from the Ministry of Finance. Financial losses due to cyber fraud have more than doubled in the last fiscal year, rising to Rs 177.05 crore in FY24 from Rs 69.68 crore in FY23. This sharp increase underlines the growing threat posed by cybercriminals and the need for more robust security measures.
Public Awareness and Digital Payment Safety
While the rise in cyber fraud is concerning, a survey by the RBI offers some reassurance. According to the survey, 94.5% of digital payment users have not experienced fraud. However, the risk remains, especially in semi-urban areas, where fraud attempts are slightly more common than in metropolitan regions. The most prevalent form of fraud is vishing, or voice phishing, where criminals trick individuals into revealing sensitive information over the phone. Other common tactics include phishing emails, misuse of payment requests, and remote access scams.
As digital payments become increasingly integrated into everyday life, ensuring their safety is crucial. Initiatives like CFCFRMS and DPIP are essential in building a secure and trustworthy digital financial environment. By building up on fraud prevention measures, these platforms can help maintain public confidence and encourage wider adoption of digital payment systems.
A series of cyberattacks witnessed recently on the DeFi platform illustrates how fintech companies have emerged as a prominent target and a big prize to cyber criminals. Particularly when it comes to fintech apps, there is often a huge possibility for profit. Attackers can also do greater damage by going after tech users, who may have adopted comparatively less stringent cybersecurity measures. One malicious software can deprive fintech consumers of their assets and ruin the reputation of the financial organization.
Considering the seriousness of the constantly evolving threat, fintech companies are now required to reconsider their approach including their identity and access control strategies, in order to ensure sure that their platforms are equally trusted by consumers and businesses. It is crucial to implement the right controls to maintain an organization's security posture as this industry continues to transition to the cloud, but doing so presents a unique set of problems.
While cloud development has emerged as a breakthrough, garnering the opportunity for new apps to be made possible and existing apps to operate more smoothly than before, it has also rapidly increased the number of potential attack surfaces and created additional opportunities for configuration errors, human mistake, and identity management problems.
Any form of change makes a company vulnerable at the cloud scale, whether it is upgrading an outdated program to a new and better cloud-based architecture or enhancing current capabilities. Due to the fact that an infrastructure's attack surface now expands and is dynamic in the cloud, this can further increase the explosion radius of a single attack.
Fintech applications must also adhere to strict regularity standards that differ from country to country and frequently incur heavy fines for noncompliance.
Since operating in the financial sector requires a greater standard of accountability towards clients and the entire sector, which can be a challenging task, organizations must assure visibility, dependability, and proper configuration as a result of fintech.
Fintech companies need to maintain a tight grasp on security and privacy from the very beginning of growth, especially as third-party services continue to expand, in order to remain competitive in this extremely crowded market.
Since fintech organizations are more dependent on vendors and other partners like manufacturers, suppliers, and subcontractors and an increasingly complex supply chain. This further could be a reason for the system being exposed to potential attackers.
Companies frequently lack visibility into their third- and fourth-party partners, and consequently, the large amount of data that is available to them. Interoperability is crucial in today's software-centric world, but it frequently makes firms even more vulnerable to attackers.
Fintech developers are thus advised to continuously be vigilant for potential problems with the software supply chain and the security risks that third-party services may pose to their companies.
We are listing more measures that could be adopted by fintech organizations to safeguard themselves from potential cyber-attacks that could hinder their security: