A Cork-based credit union has issued a warning to its customers after a recent cyberattack exposed sensitive personal information. Blackpool Credit Union confirmed that the breach occurred late last month and subsequently notified members through a formal letter. Investigators determined that hackers may have gained access to personal records, including names, contact information, residential addresses, dates of birth, and account details. While there is no evidence that any funds were stolen or PIN numbers compromised, concerns remain that the stolen data could be misused.
The investigation raised the possibility that cybercriminals may publish the stolen records on underground marketplaces such as the dark web. This type of exposure increases the risk of identity theft or secondary scams, particularly phishing attacks in which fraudsters impersonate trusted organizations to steal additional details from unsuspecting victims. Customers were urged to remain vigilant and to treat any unsolicited communication requesting personal or financial information with caution.
The Central Bank of Ireland has been briefed on the situation and is monitoring developments. It has advised any members with concerns to reach out directly to Blackpool Credit Union through its official phone line. Meanwhile, a spokesperson for the credit union assured the public that services remain operational and that members can continue to access assistance in person, by phone, or through email. The organization emphasized that safeguarding customer data remains a priority and expressed regret over the incident. Impacted individuals will be contacted directly for follow-up support.
The Irish League of Credit Unions reinforced the importance of caution, noting that legitimate credit unions will never ask members to verify accounts through text messages or unsolicited communications. Fraudsters often exploit publicly available details to appear convincing, setting up sophisticated websites and emails to lure individuals into disclosing confidential information. Customers were reminded to independently verify the authenticity of any suspicious outreach and to rely on official registers when dealing with financial services.
Experts warn that people who have already fallen victim to scams are more likely to be targeted again. Attackers often pressure individuals into making hasty decisions, using the sense of urgency to trick them into disclosing sensitive information or transferring money. Customers were encouraged to take their time before responding to unexpected requests and to trust their instincts if something feels unusual or out of place.
The Central Bank reiterated its awareness of the breach and confirmed that it is in direct communication with Blackpool Credit Union regarding the response measures. Members seeking clarification were again directed to the credit union’s official helpline for assistance.