Cambridge, Massachusetts-based enterprise software provider HubSpot is handling a security compromise that has affected many customer accounts. Less than fifty accounts have been compromised, the business said in an online post. Although the investigation is still ongoing, HubSpot stressed that less than 50 HubSpot accounts were compromised by the attackers, according to a preliminary assessment.
HubSpot, which is well-known for providing specialized solutions for sales and marketing teams, said that anonymous hackers tried to access certain clients' accounts without authorization. The business has communicated with all impacted clients to let them know about the circumstances and is making every effort to reduce any potential dangers. HubSpot reassures its larger clientele that the effect is limited to a tiny portion of accounts.
The massive marketing and sales software company HubSpot declared on Friday that it was looking into a cybersecurity problem.
On social media, there were rumours of a possible cyberattack against HubSpot going around. Chief information security officer at HubSpot, Alyssa Robinson, confirmed in a statement that the company had "identified a security incident involving bad actors targeting a limited number of HubSpot customers and attempting to gain unauthorized access to their accounts" when TechCrunch reached out to the company on Friday.
As of Friday at 1600 ET, the business reported that hackers had acquired unauthorized access to less than 50 HubSpot accounts and that there had been no fresh hacking incidents in the previous 24 hours. HubSpot is taking precautions to safeguard the information of its clients.
TechCrunch initially reported the news. As of Friday, the market valuation of HubSpot, a company that specializes in marketing automation and customer relationship management (CRM), was close to $30 billion.
It's yet unknown how big an issue this is and how many consumers are impacted. In response to questions from the media, Alyssa Robinson provided a statement confirming that the organization had indeed "identified a security incident involving bad actors targeting a limited number of HubSpot customers and attempting to gain unauthorized access to their accounts."
According to the company's statement, there's a chance that the attackers tried but failed to get access to the accounts. However, HubSpot has started implementing its incident response protocols.
The business has been in contact with affected clients since June 22 and has been taking the required actions to prevent unwanted access and safeguard customer information. Over 216,000 corporate clients of HubSpot include well-known businesses like Talkspace, Eventbrite, and Discord. It's not clear how many accounts were specifically targeted, but it is known that some of them were hacked.
Security issues had been present for HubSpot before this event.
A hacker used an employee account they had access to in 2022 to export contact information from several HubSpot accounts. In light of the most recent hack, HubSpot is unwavering in its dedication to user security and privacy. The business is taking all the required steps to safeguard client information and stop similar occurrences in the future. HubSpot's commitment to keeping its users safe is demonstrated by its prompt investigation and blocking of these hacking efforts. During this period, the business continues to improve its security procedures and assist impacted clients.