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Cyberattacks on Single Points of Failure Are Driving Major Industry Disruptions


Cybercriminals are increasingly targeting single points of failure within companies, causing widespread disruptions across industries. According to cybersecurity firm Resilience, attackers have shifted their focus toward exploiting key vulnerabilities in highly interconnected organizations, triggering a “cascading effect of disruption and chaos downstream.” This strategy allows cybercriminals to maximize the impact of their attacks, affecting not just the initial target but also its partners, clients, and entire industries. 


The financial consequences of these attacks have been severe. According to IBM research, the global average cost of a data breach in 2024 was nearly $4.9 million. However, some breaches were far more expensive. One of the most significant incidents involved a ransomware attack on Change Healthcare, a subsidiary of UnitedHealth that processes billions of medical claims annually. UnitedHealth reported that the attack cost the company $3.1 billion in response efforts, making it one of the most financially damaging cyber incidents in recent history. 

The attack caused major disruptions across the healthcare sector, impacting hospitals, insurance providers, and pharmacies. John Riggi, national cybersecurity advisor for the American Hospital Association, described the incident as “the most significant and consequential cyberattack in the history of U.S. health care.” Another major ransomware attack targeted CDK Global, a software provider for car dealerships across the U.S. The breach resulted in over $1 billion in collective losses for affected dealerships, according to estimates from Anderson Economic Group. 

This attack further demonstrated how cybercriminals can cripple entire industries by targeting critical service providers that businesses rely on for daily operations. Resilience’s analysis indicates that third-party risk has become a dominant driver of cyber insurance claims. In 2024, third-party breaches accounted for 31% of all claims filed by its clients. While the number was slightly higher in 2023 at 37%, none of those incidents resulted in material financial losses. The report also found that ransomware targeting vendors has become a significant concern, contributing to 18% of all incurred claims.  

Ransomware remained the top cause of financial loss in cyber incidents last year, responsible for 62% of claims involving monetary damages. However, Resilience’s research suggests that while ransomware remains a major threat, its frequency may be declining in broader markets. This trend is attributed to cybercriminals shifting their focus from random, large-scale attacks to more strategic operations against high-value targets that offer larger payouts. 

The evolving threat landscape underscores the need for organizations to strengthen cybersecurity measures, particularly in highly interconnected industries. With cyberattacks becoming more sophisticated and financially motivated, businesses must prioritize risk management, enhance third-party security assessments, and invest in cyber resilience to prevent large-scale disruptions.

Cyberattacks and Technology Disruptions: Leading Threats to Business Growth

 

The global average cost of a data breach soared to nearly $4.9 million in 2024, marking a 10% increase compared to the previous year, according to a report by IBM.

In late October, UnitedHealth disclosed that a significant cyberattack on its Change Healthcare subsidiary earlier in 2024 might have exposed the data of 100 million individuals. This incident is regarded as the largest healthcare data breach ever reported to federal regulators, as first reported by Healthcare Dive.

Earlier that month, the company revealed the breach had led to a financial impact of $2.5 billion over the nine months ending September 30, including $1.7 billion in direct response costs. Additionally, the business disruption caused by the attack was estimated at $705 million.

“We continue to work with customers to bring transaction volumes back to pre-event levels and to win new business with our now more modern, secure, and capable offerings,” UnitedHealth CFO John Rex stated during an earnings call. “We expect to continue to build back the business to pre-attack levels over the course of ’25 and estimate next year’s full year impact will be roughly half of the ’24 level.”

Other major companies like AT&T, Live Nation Entertainment (the owner of Ticketmaster), and Dell also reported significant data breaches in 2024.

Chubb's research highlighted that 40% of executives identified cyber breaches and data leaks as the most disruptive and financially challenging man-made threats.

The study also found that 86% of businesses either have or plan to implement business interruption coverage for risks such as cyberattacks, natural disasters, or supply chain disruptions. Of these, 53% already have coverage, while another third intend to add it within the next year.

Monitoring cyber incidents has become the most widely used tool for mitigating risks.

“Corporate leaders must take a holistic approach to simultaneously mitigate both new and old business risks effectively,” the report emphasized. “They must also develop the ability to monitor and mitigate all these risks around the clock to ensure they are effectively protected.”

The findings are based on a survey of 517 executives from various industries across the U.S. and Canada.