In September 2024, American Addiction Centers (AAC) experienced a significant cyberattack that exposed the personal and health-related information of 422,424 individuals. The breach involved sensitive data such as Social Security numbers and health insurance details, prompting AAC to take immediate action to address the situation and support those impacted.
The cyberattack occurred over three days, from September 23 to September 26, 2024. AAC identified the breach on September 26 and quickly launched an investigation. The organization engaged third-party cybersecurity experts and notified law enforcement to assess the extent of the attack. By October 3, investigators confirmed that unauthorized individuals had accessed and stolen data during the breach.
Data Compromised
The stolen information included:
AAC assured clients that no treatment information or payment card data was compromised during the incident. While the exposed data could be exploited for identity theft, the company emphasized that there is no evidence linking the breach to fraudulent activity at this time.
Response and Notifications
In December 2024, AAC began notifying affected individuals, with official letters sent out just before the holiday season. These notifications outlined the breach details, the steps AAC had taken to address the incident, and the measures implemented to prevent future occurrences.
To mitigate risks, AAC offered affected individuals complimentary credit monitoring services for 12 months. The organization partnered with Cyberscout, a TransUnion company, to provide identity protection services, including:
Affected individuals are encouraged to enroll in these services by March 31, 2025, to ensure their data remains protected.
Beyond immediate support, AAC implemented enhanced security protocols to strengthen its cybersecurity defenses. The organization collaborated with leading cybersecurity experts to fortify its systems and continues to review and update its measures regularly. Additionally, AAC established a dedicated hotline to assist individuals with inquiries and provide guidance on protective measures.
Proactive Recommendations
Although AAC has found no evidence of identity theft linked to the breach, it urged affected individuals to take the following proactive measures:
AAC’s notification letters include detailed instructions on these steps to help individuals safeguard their personal information against potential threats.
AAC emphasized its dedication to protecting personal information and maintaining transparency with its clients. “We regret that this incident occurred and the concern it may have caused,” the company stated. “We take the confidentiality and security of personal information very seriously and will continue to take steps to prevent a similar incident from occurring in the future.
As investigations into the incident continue, AAC remains focused on strengthening its cybersecurity measures and rebuilding client trust. For further information, individuals can contact AAC’s dedicated hotline at 1-833-833-2770, available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time.
This incident highlights the importance of robust cybersecurity measures and proactive data protection strategies to safeguard sensitive information in the digital age.
A huge data security breach has come to light, with the data platform Builder.ai. It's a service that lets organizations build their own proprietary, custom software applications, which don't need heavy programming. According to a blog post by a security researcher, sensitive information from more than three million users' accounts was inadvertently leaked to the internet, leaving an open question of what now?
Jeremiah Fowler, a cybersecurity expert known for discovering unsecured online databases, found a Builder.ai archive with over 3 million records. This archive reportedly contained 1.29 terabytes of data, including very sensitive materials such as invoices, NDAs, email screenshots, and tax documents.
Worryingly, files contained access keys and configurations of two cloud storage systems. These keys, in the wrong hands, could grant hackers access to even more sensitive data.
What Was Exposed
The exposed database included the following:
337,434 invoices: The documents comprised transactions between Builder.ai and its clients.
32,810 master service agreements: Most agreements included user names, e-mail addresses, IP details and project estimations of the cost associated with a particular project giving a holistic overview of their sensitive information.
Such data left unprotected poses grave risks. This information could be used for phishing scams, identity theft, or even financial fraud by criminals. Phishing is the art of making people give up their personal information by claiming to be a trusted person. The presence of cloud storage keys in the database further increases the worry, as this may also open access to more sensitive files elsewhere.
Fowler quickly notified the company, Builder.ai. However, the company, in its defense, showed that it could not tighten the database security due to "complexities with dependent systems." It is already a month, and nobody knows if the problem persists.
Misconfigured databases are one of the constant problems of the digital era. Companies don't realize they have a shared responsibility to secure the data when it comes to cloud services, leaving large repositories of information exposed unintentionally.
For businesses, this is an important wake-up call regarding comprehensive cybersecurity practices- periodic checks and ensuring the databases are properly secured for users' data protection.
For users, vigilance is key. Anyone who's interacted with Builder.ai should keep an eye out on their accounts for anything weird and be on their toes for phishing scams.
And in this hyperconnected world, security breaches such as this remind us that vigilance is key, too, for companies as much as it is for their users.
A new report by cybersecurity firm Semperis reveals that ransomware gangs are increasingly launching attacks during weekends and holidays when organisations are less equipped to respond. The study found that 86 percent of ransomware incidents occurred during off-peak times as companies often scale back their security operations centre (SOC) staffing. While most organisations claim to run 24/7 SOCs, 85% admit to reducing staff by up to half on weekends and holidays, leaving critical systems more exposed. According to Dan Lattimer, an area vice president at Semperis, many organisations cannot afford the high cost of maintaining full SOC coverage each day. He noted, for example, that some organisations assume they are less exposed to risk during weekends because fewer employees are online to fall prey to phishing attacks. Others perceive their exposure being low because they have never had a threat in the past, further reducing the monitoring effort.
Why Cybercriminals Prefer Off-Peak Hours
Attackers leverage these openings to elevate the chances of their success. Performing attacks during weekends or holidays gives them a relatively longer timeframe to conduct an operation secretly so they can encrypt files and steal sensitive information with little hope of interfering soon. According to Lattimer, this tactic increases the chances of receiving ransom money because the organisations are willing to regain control at any critical downtime.
The report also showed that finance and manufacturing were among the most often targeted sectors, with 78 percent and 75 percent of organisations in the respective sectors reporting attacks on weekends or holidays. Furthermore, 63 percent of respondents said the ransomware related to major corporate events such as mergers or layoffs, which often cause additional diversion for IT teams.
Identity Security Lapses Continue
Another concerning result of the report is that too many companies feel too confident about their identity security. While 81% said to have sufficient defences against identity-related attacks, 83% experienced successful ransomware incidents in the past year. This discrepancy is largely due to lack of budget and resources to properly protect identity systems like AD, a part of core infrastructure.
Semperis noted that without proper funding for identity threat detection and response (ITDR), many organisations are leaving themselves open to attacks. Around 40% of companies either lacked the resources or were unsure about their ability to secure these systems.
Takeaway
SEMPERIS 2024 RANSOMWARE HOLIDAY RISK REPORT states that businesses must immediately address the vulnerability of weekends. Strengthening cybersecurity measures over holidays, investing in such robust identity protection, and maintaining consistent monitoring can help mitigate such growing risks for organisations. Cybercrime has become so dynamic, and hence organisations must adapt constantly to stay one step ahead.
Comcast Cable Communications LLC reports that it is a victim of a data breach compromising personal information of more than 237,000 individuals, including 22 residents of Maine. According to an investigation, the breach is traced back to Financial Business and Consumer Solutions, Inc., a third-party with which Comcast has associated in the past.
The data breach began on February 14, 2024, when an unauthorised third party gained access to FBCS's computer network. Access to this unauthorised party had led to a ransomware attack where cybercriminals downloaded and encrypted sensitive data. Initially, on March 13, 2024, FBCS had communicated to Comcast that customer information did not appear to have been compromised. However, months later, on July 17, 2024, it came to be known that sensitive customer data had indeed been affected.
New Comcast Hacking Findings
As soon as the breach was discovered, FBCS reached out to the FBI and hired some private cybersecurity firms to comprehend the full dimension of the breach. The investigation revealed names, addresses, Social Security numbers, birth dates, and Comcast account numbers accessed. The acquired information is of a very sensitive nature that encompasses substantial risk factors for identity theft and even financial frauds.
Still, FBCS has maintained that, to date, there is nothing known to be ill-gotten from the stolen data. Only the records starting 2021 are affected, as in 2020, FBCS terminated its contract with Comcast.
Support for Victims
Comcast began notifying the victims on 16 August 2024 and is providing them with free identity theft protection for 12 months. Comcast is partnering with CyEx Identity Defense Complete for credit monitoring and additional support services.
The notification stated that the breach had occurred only in FBCS systems and was unrelated to Comcast's networks themselves. To reach out to the affected customers, the company, Comcast, geared efforts towards helping them manage the fallout of the breach. It provided direct communication and access to a support service. Outside legal counsel for Comcast, Michael Borgia noted, "We are committed to helping our customers navigate the aftermath of this incident and ensuring they have the resources necessary to protect themselves."
Watching Your Back: Protection of Consumer Data End
The Comcast breach highlights the kinds of current risks facing consumers whose data is managed by third-party vendors. In response to this, Comcast is counselling its consumers to be on their guard. Protecting measures include: reviewing account statements for suspicious transactions, reviewing credit reports, and registering for the identity protection services Comcast is offering. Moreover, Comcast is suggesting the enabling of two-step verification for Xfinity accounts in order to increase security to its fullest potential.
This incident underlines the critical need to protect information while ensuring greater caution with regard to personal information in light of more prudent cyber attacks.
In today's digitised world, safeguarding personal information and digital assets is of great importance. One emerging threat is the SIM swap scam, a sophisticated form of identity theft where fraudsters manipulate mobile carriers to transfer a victim's phone number to a SIM card under their control. This can lead to unauthorised access to accounts, especially those reliant on SMS-based two-factor authentication (2FA).
For Bitcoin users, SIM swap scams pose an even greater risk, particularly on centralised exchanges using SMS-based 2FA. Unauthorised access to these accounts could result in substantial financial loss. However, utilising self-custodial wallets, where users control their private keys, significantly reduces this risk by eliminating reliance on telecom-based authentication methods.
1. Switch to Authenticator Apps: Transitioning from SMS-based 2FA to authenticator apps like Google Authenticator or Authy enhances security by eliminating the vulnerability to SIM swap attacks.
2. Implement Additional Security Measures: Make use of platform-provided security features such as withdrawal address whitelisting and multi-factor authentication whenever possible to add layers of protection to your assets.
3. Stay Careful Against Phishing: Be cautious of unsolicited communications and verify the authenticity of requests for personal information or urgent actions related to your accounts.
4. Inform Your Mobile Carrier: Make your mobile carrier aware of the risks associated with SIM swap scams and inquire about additional security measures to safeguard your account.
5. Prioritise Non-Custodial Wallets: Opt for storing Bitcoin in hardware or reputable software wallets where you control your private keys, ensuring maximum security.
While achieving perfect security may seem daunting, taking practical steps such as enabling authenticator apps and transitioning to non-custodial wallets significantly reduces vulnerability to SIM swap scams. Rather than pursuing perfection, adopting proactive security measures is key to mitigating risks and protecting valuable assets.
In the face of multiplying threats like SIM swap scams, prioritising security measures is essential, especially for Bitcoin holders. By following best practices and embracing non-custodial solutions, individuals can shield their digital assets and minimise the risk of falling victim to cyberattacks. Stay informed, stay vigilant, and take proactive steps to protect yourself in the digital realm.
The digital sphere has witnessed a surge in AI-fueled tax fraud, presenting a grave threat to individuals and organisations alike. Over the past year and a half, the capabilities of artificial intelligence tools have advanced rapidly, outpacing government efforts to curb their malicious applications.
LexisNexis' Government group CEO, Haywood Talcove, recently exposed a new wave of AI tax fraud, where personally identifiable information (PII) like birthdates and social security numbers are exploited to file deceitful tax returns. People behind such crimes utilise the dark web to obtain convincing driver's licences, featuring their own image but containing the victim's details.
The process commences with the theft of PII through methods such as phishing, impersonation scams, malware attacks, and data breaches — all of which have been exacerbated by AI. With the abundance of personal information available online, scammers can effortlessly construct a false identity, making impersonation a disturbingly simple task.
Equipped with these forged licences, scammers leverage facial recognition technology or live video calls with trusted referees to circumvent security measures on platforms like IRS.gov. Talcove emphasises that this impersonation scam extends beyond taxes, putting any agency using trusted referees at risk.
The scammers then employ AI tools to meticulously craft flawless tax returns, minimising the chances of an audit. After inputting their banking details, they receive a fraudulent return, exploiting not just the Internal Revenue Service but potentially all 43 states in the U.S. that impose income taxes.
The implications of this AI-powered fraud extend beyond taxes, as any agency relying on trusted referees for identity verification is susceptible to similar impersonation scams. Talcove's insights underscore the urgency of addressing this issue and implementing robust controls to counter the accelerating pace of AI-driven cybercrime.
Sumsub's report on the tenfold increase in global deepfake incidents further accentuates the urgency of addressing the broader implications of AI in fraud. Deepfake technology, manipulating text, images, and audio, provides criminals with unprecedented speed, specificity, personalization, scale, and accuracy, leading to a surge in identity hijacking incidents.
As individuals and government entities grapple with this new era of fraud, it becomes imperative to adopt proactive safety measures to secure personal data. Firstly, exercise caution when sharing sensitive details online, steering clear of potential phishing attempts, impersonation scams, and other cyber threats that could compromise your personally identifiable information (PII). Stay vigilant and promptly address any suspicious activities or transactions by regularly monitoring your financial accounts.
As an additional layer of defence, consider incorporating multi-factor authentication wherever possible. This security approach requires not only a password but also an extra form of identification, significantly enhancing the protection of your accounts.