As the government intensifies efforts to raise awareness about digital arrests and online financial fraud, fraudsters have shifted their strategies to stay ahead. A concerning trend has emerged where these individuals pose as representatives of the Telecom Regulatory Authority of India (TRAI). Exploiting the credibility associated with the regulatory body, they attempt to deceive unsuspecting users.
These fraudsters often initiate contact by mimicking official government alert messages that warn the public about scams. The tone and language of their communication are crafted to appear authoritative and urgent, persuading recipients to trust the information. In many cases, the messages aim to extract sensitive data, such as personal identification numbers, bank account details, or login credentials, under the guise of preventing fraud.
Such scams highlight the need for individuals to remain vigilant and verify the authenticity of any unsolicited messages or calls claiming to be from regulatory authorities. It is essential to cross-check the source of the communication, avoid sharing sensitive information over the phone or through unverified links, and report suspicious activities to the appropriate authorities.
By staying informed and adopting proactive measures, users can protect themselves from becoming victims of these evolving schemes, contributing to a safer digital environment for all.
At the Bharat National Cybersecurity Exercise (Bharat NCX) 2024, experts highlighted the urgent need for collaboration, training, and technological innovation to protect India's expanding digital infrastructure from rising cyber threats.
India, one of the most connected countries globally, faces increasing cybersecurity challenges as over 1.4 billion people access the internet. Colonel Nidhish Bhatnagar, Chief Mentor at the School of Information Technology, Artificial Intelligence & Cybersecurity, noted that this rapid digital growth has placed India among the top 10 cyber-resilient nations. Critical infrastructure such as power grids, healthcare, and financial networks now benefit from national-level security measures aimed at preventing large-scale disruptions.
Dr. Jatin Patel, Director of Rashtriya Raksha University, emphasized the importance of simulation-based training exercises to prepare professionals in sectors like energy and healthcare for real-world cyberattacks. "Informed decision-making is crucial to safeguard India's critical infrastructure from targeted attacks," Patel explained.
1. National Cybersecurity Reference Framework (NCRF) – A standardized guideline for industries to adopt best practices in securing critical systems.
2. National Cyber Range 1.0 (NCR-1.0) – India’s first indigenous cyber range designed to simulate sophisticated attacks and train cybersecurity professionals.
Lt. Gen. M.U. Nair (Retd.), National Cyber Security Coordinator, stressed the importance of cross-sector collaboration, while Deputy National Security Advisor T.V. Ravichandran underscored the role of emerging technologies like AI, machine learning, and blockchain in building proactive cybersecurity frameworks.
“Our goal is to embed cybersecurity into every aspect of critical infrastructure,” Ravichandran said, emphasizing the importance of being proactive rather than reactive in mitigating risks.
Bharat NCX 2024 showcased India's commitment to cybersecurity innovation. With initiatives like NCRF, NCR-1.0, and a thriving startup ecosystem, India is well-positioned to tackle evolving cyber challenges. By fostering continuous collaboration, training, and technological adaptation, the nation aims to lead in global cybersecurity resilience, ensuring a secure digital future for all its citizens.
Cybersecurity threats are rapidly escalating in India, with digital arrest scams becoming a major issue. Even well-educated individuals are falling victim to these sophisticated schemes.
The concept of a digital arrest does not exist in law. These scams involve cybercriminals masquerading as law enforcement officials or government agencies like the State Police, CBI, Enforcement Directorate, and Narcotics Bureau.
These scams often leverage official-sounding language and sometimes even use fake police or court documents to appear legitimate. Scammers sometimes use deepfake technology to create convincing video calls, making it even harder for victims to distinguish between a real and a fraudulent interaction.
Scammers may also send fake arrest warrants, legal notices, or official-looking documents via email or messaging apps. They accuse victims of severe crimes like money laundering, drug trafficking, or cybercrime.
Common claims include: "a phone number linked to your Aadhaar number is involved in sending abusive messages or making threatening calls," "a consignment with drugs addressed to you has been intercepted," or "your son has been found engaged in nefarious activity." They may even fabricate evidence to make their accusations more credible.
India has seen a significant rise in digital arrest scams, affecting individuals across different strata of society. The problem is exacerbated by the fact that many people are unaware of the nuances of cybercrime and can easily fall prey to such tactics.
Factors contributing to the rise of these scams in India include:
The impact of digital arrest scams on victims can be severe. Apart from financial loss, victims often experience psychological distress and a loss of trust in digital platforms. Educated individuals, who might otherwise be cautious, can also fall victim to these scams, as the fear of legal repercussions can cloud judgment.
India, with rapid digital growth and reliance on technology, is in the hit list of cybercriminals. As one of the world's biggest economies, the country poses a distinct digital threat that cyber-crooks might exploit due to security holes in businesses, institutions, and personal users.
India recently saw a 51 percent surge in ransomware attacks in 2023 according to the Indian Computer Emergency Response Team, or CERT-In. Small and medium-sized businesses have been an especially vulnerable target, with more than 300 small banks being forced to close briefly in July after falling prey to a ransomware attack. For millions of Indians using digital banking for daily purchases and payments, such glitches underscore the need for further improvement in cybersecurity measures. A report from Kaspersky shows that 53% of SMBs operating in India have experienced the incidents of ransomware up till now this year, with more than 559 million cases being reported over just two months, starting from April and May this year.
Cyber Thugs are not only locking computers in businesses but extending attacks to individuals, even if it is personal electronic gadgets, stealing sensitive and highly confidential information. A well-organised group of attacks in the wave includes Mallox, RansomHub, LockBit, Kill Security, and ARCrypter. Such entities take advantage of Indian infrastructure weaknesses and focus on ransomware-as-a-service platforms that support Microsoft SQL databases. Recovery costs for affected organisations usually exceeded ₹11 crore and averaged ₹40 crore per incident in India, according to estimates for 2023. The financial sector, in particular the National Payment Corporation of India (NPCI), has been attacked very dearly, and it is crystal clear that there is an imperative need to strengthen the digital financial framework of India.
Cyber Defence Through AI
Indian organisations are now employing AI to fortify their digital defence. AI-based tools process enormous data in real time and report anomalies much more speedily than any manual system. From financial to healthcare sectors, high-security risks make AI become more integral in cybersecurity strategies in the sector. Lenovo's recent AI-enabled security initiatives exemplify how the technology has become mainstream with 71% of retailers in India adopting or planning to adopt AI-powered security.
As India pushes forward on its digital agenda, the threat of ransomware cannot be taken lightly. It will require intimate collaboration between government and private entities, investment in education in AI and cybersecurity, as well as creating safer environments for digital existence. For this, the government Cyber Commando initiative promises forward movement, but collective endeavours will be crucial to safeguarding India's burgeoning digital economy.
India is experiencing a rise in cyberattacks, particularly targeting its key sectors such as finance, government, manufacturing, and healthcare. This increase has prompted the Reserve Bank of India (RBI) to urge banks and financial institutions to strengthen their cybersecurity measures.
As India continues to digitise its infrastructure, it has become more vulnerable to cyberattacks. Earlier this year, hackers stole and leaked 7.5 million records from boAt, a leading Indian company that makes wireless audio and wearable devices. This is just one example of how cybercriminals are targeting Indian businesses and institutions.
The RBI has expressed concern about the growing risks in the financial sector due to rapid digitization. In 2023 alone, India’s national cybersecurity team, CERT-In, handled about 16 million cyber incidents, a massive increase from just 53,000 incidents in 2017. Most banks and non-banking financial companies (NBFCs) now see cybersecurity as a major challenge as they move towards digital technology. The RBI’s report highlights that the speed at which information and rumours can spread digitally could threaten financial stability. Cybercriminals are increasingly focusing on financial institutions rather than individual customers.
The public sector, including government agencies, has also seen a dramatic rise in cyberattacks. Many organisations report that these attacks have increased by at least 50%. Earlier this year, a hacking group targeted government agencies and energy companies using a type of malware known as HackBrowserData. Additionally, countries like Pakistan and China have been intensifying their cyberattacks on Indian organisations, with operations like the recent Cosmic Leopard campaign.
According to a report by Cloudflare, 83% of organisations in India experienced at least one cybersecurity incident in the last year, placing India among the top countries in Asia facing such threats. Globally, India is the fifth most breached nation, bringing attention to the bigger picture which screams for stronger cybersecurity measures.
Indian companies are most worried about threats related to cloud computing, connected devices, and software vulnerabilities. The adoption of new technologies like artificial intelligence (AI) and cloud computing, combined with the shift to remote work, has accelerated digital transformation, but it also increases the need for stronger security measures.
Manu Dwivedi, a cybersecurity expert from PwC India, points out that AI-powered phishing and sophisticated social engineering techniques have made ransomware a top concern for organisations. As more companies use cloud services and open-source software, the risk of cyberattacks grows. Dwivedi also stresses the importance of protecting against insider threats, which requires a mix of strategy, culture, training, and governance.
AI is playing a growing role in both defending against and enabling cyberattacks. While AI has the potential to improve security, it also introduces new risks. Cybercriminals are beginning to use AI to create more advanced malware that can avoid detection. Dwivedi warns that as AI continues to evolve, it may become harder to track how these tools are being misused by attackers.
Partha Gopalakrishnan, founder of PG Advisors, emphasises the need for India to update its cybersecurity laws. The current law, the Information Technology Act of 2000, is outdated and does not fully address today’s digital threats. Gopalakrishnan also stressed upon the growing demand for AI skills in India, suggesting that businesses should focus on training in both AI and cybersecurity to close the skills gap. He warns that as AI becomes more accessible, it could empower a wider range of people to carry out sophisticated cyberattacks.
India’s digital growth presents great opportunities, but it also comes with strenuous challenges. It’s crucial for Indian businesses and government agencies to develop comprehensive cybersecurity strategies and stay vigilant.
In April 2024, the Indian government released a report claiming India had a record 936.16 million internet subscriptions by December 2023, changing India into one of the largest connected nations globally.
The Indians are now 'Digital Nagriks,' integrating the internet into their daily routine, using it for vital needs like education, financial activities, business transactions, and accessing government services.
The government has recognized the need for a safe digital space, therefore implementing strong policies. These measures are aimed at protecting against the growing threat of cyber attacks.
The Indian Computer Emergency Response Team (CERT-IN) is a national agency for incident response that plays an important role in protecting India's cyber landscape. Working 24x7, CERT-IN ensures quick responses to cybersecurity incidents.
The Centre works towards enhancing the coordinated response of LEAs to cybercrimes. The initiative aims to offer a robust framework for addressing digital threats. Currently, the National Cyber Crime Reporting Portal has been launched, allowing the public to directly report cybercrimes.
The program allows immediate reporting of financial fraud and avoids siphoning of funds by scammers. A toll-free helpline number '1930,' is set up to help in registering online cyber complaints, allowing swift response and assistance for victims of cyber fraud.
She was issued an arrest order under the guise of a 'national security danger' and a 'Supreme Court case', and she was informed that disclosing her ordeal would result in the arrest of her children and seizure of their assets.
The 67-year-old woman from Kothrud filed a First Information Report in the case at Pune's Cyber Crime Police Station earlier this week. In the first week of May, she received a call from a man posing as a Tilak Nagar police officer in Mumbai. While the individual presented himself as a sub-inspector, he used the identity of an IPS officer now stationed in Pune.
He informed her that vulgar messages had been sent from her phone number and requested her personal, financial, and Aadhar information for further clarity. He then stated that a 'FIR' had been registered in the 'Supreme Court' and that the charges included money laundering. The man said a CBI officer would call her and help.
The next day, she received a video call from a man pretending as a 'CBI officer' and providing the name of another working IPS officer. The officer informed her that to ensure that the money in her account was real and not used for money laundering, all funds from her account would have to be transferred to 'beneficiary accounts owned by the Reserve Bank of India.'
The officer informed her that the case against her was classified as 'national secrets' and that the account had been used to commit major crimes. Fearing legal repercussions, the victim made substantial transactions of Rs one crore and Rs 29 lakh from two separate accounts.
During these transfers, the complainant was forced to remain on messenger calls, alleging she was under observation. The 'CBI official' informed her that if she shared the case with anyone in the family, her children would be detained and their possessions seized by the government. She was also instructed to make remittances of Rs 50 lakh to the 'Supreme Court.' The woman transferred more than Rs 30 lakh.
As the internet thieves increased their demands, the mother eventually confided in her daughter, who informed her that she had been duped by cybercriminals. She filed a complaint with the Cyber Crime Portal, and the case was then referred to the Cyber Crime Police Station in Pune City.
According to an officer from the Cybercrime Police Station, the crime's modus operandi is the same as that of drugs in parcel scams, but the grounds for threatening the victim differ. In a similar case recorded at Wakad police station in Pimpri Chinchwad, a software engineer in his 40s was duped of Rs 40 lakh after he was told that his number was being 'used to mistreat a woman' and threatened action under "national secret rule."
In these types of schemes, fraudsters mimic IPS personnel to defraud people. They pressure victims into transferring money for a variety of reasons, including customs taxes or legal expenses, as well as by saying that their bank accounts are under threat from hackers. Callers frequently threaten victims, stating they are under monitoring by the government.