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Zello Urges Password Resets Amid Potential Security Incident

 

Zello, a widely used push-to-talk mobile service with over 140 million users, has advised customers to reset their passwords if their accounts were created before November 2, 2024. This precautionary measure follows what appears to be a new security concern, though the exact nature of the issue remains unclear. Zello's actions suggest possible unauthorized access to user accounts. 
 

Zello’s Advisory and User Notification 

 
Starting November 15, 2024, users began receiving notifications from Zello recommending password changes. The notification stated: > 

“As a precaution, we are asking that you reset your Zello app password for any account created before November 2nd, 2024. We also recommend that you change your passwords for any other online services where you may have used the same password.” 
 
The notification also provided a link to a support page with instructions on how to reset passwords through the Zello app. 

Potential Causes: Data Breach or Credential Stuffing? 

 
While Zello has yet to provide further clarification, the lack of detailed communication has raised concerns among users. Efforts by media outlets to obtain a response from the company have been unsuccessful. 
 

The timing and scope of the notice suggest two possibilities: 

 
1. A Data Breach – Unauthorized access to Zello’s systems, potentially compromising user data. 
2. Credential Stuffing – A cyberattack method where attackers use stolen login credentials from other platforms to gain access to Zello accounts. 
 
Notably, the advisory affects only accounts created before November 2, 2024, indicating that the security event may have occurred around that date. 


Past Security Incidents 

This is not the first time Zello has faced a security issue. In 2020, the company experienced a data breach that compromised customer email addresses and hashed passwords, prompting a similar password reset. 

The Importance of Cybersecurity for Essential Services 

 
Zello plays a critical role in communication for sectors such as first responders, transportation, and hospitality, making robust security measures essential. The incident underscores the importance of adopting strong cybersecurity practices: 
- Use Unique, Complex Passwords: Avoid reusing passwords across multiple platforms. 
- Enable Two-Factor Authentication (2FA): Adds an additional layer of security and significantly reduces the risk of unauthorized access. 

User Vigilance and the Need for Transparency 


While Zello’s proactive warning is a positive step, users are calling for greater transparency regarding the root cause of the issue and the measures being taken to prevent future incidents. Organizations like Zello, which support essential communication services, have a heightened responsibility to ensure platform integrity and promptly address security vulnerabilities. 
 
In the meantime, users are strongly encouraged to follow Zello’s instructions and reset their passwords immediately. Taking these precautions can help safeguard personal data and reduce exposure to potential cyber threats. 

As cybersecurity threats continue to evolve, both service providers and users must remain vigilant to ensure the safety and security of their digital ecosystems.

Critical Security Flaw in SEIKO EPSON Devices Allows Unauthorized Access

 

A recent security vulnerability identified as CVE-2024-47295 poses a serious risk for several SEIKO EPSON devices, potentially granting attackers administrative control. This vulnerability stems from a weak initial password setup within SEIKO EPSON’s Web Config software, which manages network device settings for products like printers and scanners.

Web Config, a tool for configuring SEIKO EPSON devices via web browsers, lacks an administrative password on affected models when first connected to a network without prior configuration. This absence of a password allows any network user to establish a new password, gaining full access to the device.

The vulnerability report notes, “If the administrator password on the affected device is left blank, anyone accessing it through Web Config can set a new password.” An attacker with administrative rights could manipulate device settings, interrupt operations, or use the device to infiltrate broader network systems.

Currently, there is no available patch to fix this vulnerability. SEIKO EPSON urges users to set an administrative password immediately upon installation and network connection. The company’s Security Guidebook stresses this step in section 3, advising users to configure Web Config settings and secure the device with a strong password to block unauthorized access and mitigate the risk of this exploit.

SEIKO EPSON also advises caution with all networked devices. Unsecured IoT devices are frequently targeted by cybercriminals, and the CVE-2024-47295 vulnerability has received a CVSS score of 8.1, highlighting its high-risk level. Best practices to reduce risk include:

  • Using Strong, Unique Passwords: Set complex passwords during initial setup and avoid defaults.
  • Restricting Network Access: Limit access to trusted users and networks only.
  • Monitoring Device and Network Activity: Regularly review configurations and monitor network traffic for unusual activity.
With these steps, users can enhance device security and safeguard against potential threats.

Complicated Passwords Make Users Less Secure, Security Experts Claim

 

Using a variety of character types in your passwords and changing them on a regular basis are no longer considered best practices for password management.

This is according to new standards published by the United States National Institute of Standards and Technology, which develops and publishes guidelines to assist organisations in safeguarding their information systems.

The new guidelines were published in September 2024 as part of NIST's second public draft of SP 800-63-4, the most recent iteration of its Digital Identity guidelines. 

Change in password recommendations

Over the years, conventional wisdom recommended having complex passwords that included upper and lower case characters, numbers, and symbols. This complexity was intended to make passwords difficult to guess or crack using brute force assaults. 

However, these complex requirements frequently resulted in users developing bad habits, such as repeating passwords or selecting too basic ones that barely fit the rules, such as "P@ssw0rd123." Over time, NIST discovered that this emphasis on complexity was counterproductive, compromising security in practice. 

In its most recent guidelines, NIST has shifted away from enforcing complexity limits and towards encouraging longer passwords. There are a number of causes for this shift: 

Customer behaviour 

According to research, users frequently fail to remember complicated passwords, prompting them to reuse passwords across several sites or rely on easily guessable patterns, such as substituting letters with similar-looking numbers or symbols. The necessity by many organisations to change your password every sixty to ninety days—a practice that NIST no longer advises—further encouraged this behaviour. 

Password entropy 

Password strength is frequently tested using entropy, a measure of unpredictability. In other words, the total number of possible password combinations. The greater the number of potential options, or entropy, the more difficult it is for cybercriminals to crack the password using brute-force or guessing techniques. 

While complexity can contribute to entropy, length has a far greater impact. A lengthier password with more characters offers an exponentially greater number of possible combinations, making it more difficult for attackers to guess, even if the characters are simple. 

Human element

Long passwords that are easy to remember, such as passphrases composed of multiple basic words. For example, "big dog small rat fast cat purple hat jelly bat" in password form is "bigdogsmallratfastcatpurplehatjellobat" without the spaces, which is both secure and user-friendly. 

A password like this provides a balance between high entropy and convenience of use, preventing users from engaging in risky behaviours such as writing down passwords or reusing them.

Protecting Your Digital Identity: The Impact of EUCLEAK on FIDO Devices

Protecting Your Digital Identity: The Impact of EUCLEAK on FIDO Devices

A new vulnerability has emerged that poses a significant threat to FIDO devices, particularly those using the Infineon SLE78 security microcontroller. Thomas Roche of Ninja Labs discovered the flaw. This vulnerability, dubbed “EUCLEAK,” has raised concerns among security experts and users alike, as it allows threat actors to clone YubiKey FIDO keys.

The EUCLEAK Vulnerability

EUCLEAK is a sophisticated attack that targets the Elliptic Curve Digital Signature Algorithm (ECDSA) secret keys stored within FIDO devices. These keys are crucial for the authentication process, ensuring that only authorized users can access certain systems and data. The ability to extract and clone these keys undermines the security of the affected devices, potentially allowing unauthorized access.

The attack requires physical access to the device, specialized equipment, and advanced knowledge in electronics and cryptography. This means that while the attack is technically feasible, it is not easily executed by the average threat actor. However, the implications of such an attack are severe, especially for high-value targets where physical access to devices is a realistic threat.

Impact on YubiKey Devices

Yubico’s YubiKey 5 Series, which is widely used for two-factor authentication (2FA) and other security purposes, is among the affected devices. Yubico has acknowledged the vulnerability and rated the risk as moderate. The company has emphasized that the attack’s complexity and the need for physical access mitigate the overall risk to users.

Despite this, the discovery of EUCLEAK highlights the importance of continuous vigilance and improvement in the field of cybersecurity. As attackers develop more sophisticated methods, security measures must evolve to stay ahead of potential threats.

Mitigation and Response

In response to the EUCLEAK vulnerability, Yubico and other manufacturers using the Infineon SLE78 microcontroller are likely to implement firmware updates and other security measures to protect their devices. Users are advised to stay informed about updates and follow best practices for device security, such as keeping their firmware up to date and being cautious about physical access to their devices.

Additionally, organizations that rely on FIDO devices for authentication should review their security policies and consider additional layers of protection. This might include using multiple forms of authentication and regularly auditing their security infrastructure to identify and address potential vulnerabilities.

Impact on Companies vs Users

The EUCLEAK vulnerability has far-reaching impact on the cybersecurity landscape. For one, it highlights the evolving nature of security threats. Even devices designed with robust security measures can be vulnerable to sophisticated attacks. This realization should prompt both manufacturers and users to adopt a mindset of continuous improvement and vigilance.

For manufacturers, this means investing in ongoing research and development to identify and mitigate potential vulnerabilities before they can be exploited. It also means being transparent with users about risks and providing timely updates and support.

For users, the EUCLEAK vulnerability says a lot about the importance of physical security. While digital threats often dominate the conversation, physical access to devices remains a critical vector for attacks. 

Users should be mindful of where and how they store their security keys and consider additional protective measures, such as using tamper-evident seals or secure storage solutions.

Rising Threat of Stolen Credentials and Initial Access Breaches

 

Weak or reused passwords continue to pose significant risks for organizations, as criminals increasingly exploit stolen credentials to access user accounts. This trend has fueled a thriving market for stolen credentials and the initial access they provide. The ENISA Threat Landscape 2023 report highlights a year-over-year growth in the Initial Access Broker (IAB) market, with credentials being the primary commodity for sale.

Stealer malware frequently infiltrates victim machines through social engineering tactics, primarily phishing, and sometimes through paid distribution schemes using the Emotet and Qakbot botnets. Other campaigns entice users to download seemingly legitimate software via malvertising.

ENISA anticipates that future social engineering campaigns will adapt to new defensive measures aimed at protecting credentials from abuse.

Increasing Challenges with Stolen Credentials
Organizations face growing challenges with stolen credentials. The Verizon 2024 Data Breach Investigation Report (DBIR) reveals a 180% increase in attacks exploiting vulnerabilities to initiate breaches compared to the previous year. Stolen credentials were the leading initial action in breaches, accounting for 24%, just ahead of ransomware at 23%.

Fraudsters employ various methods to steal credentials, including malware that steals passwords and sells them on the dark web. Popular tools for this purpose include Redline, Vidar, and Raccoon Stealer. The FBI has warned of cybercriminals using search engine advertisements to impersonate brands and direct users to malicious sites that host ransomware to steal login credentials.

Credentials can also be compromised through brute force attacks, where cybercriminals use tools to test password combinations until the correct one is found. These methods range from simple trial and error to more sophisticated dictionary attacks, exploiting common password choices.

Potential for Major Breaches
The Solarwinds attack, described by Microsoft Corp President Brad Smith as "the largest and most sophisticated attack the world has ever seen," exemplifies the potential danger of stolen credentials. A compromised SolarWinds password was discovered on a private Github repository, where an intern had set the password "solarwinds123" on an account with access to the company's update server.

Other notable examples include the Dropbox breach, which impacted millions of users. A Dropbox employee reused a password from a LinkedIn breach, where millions of passwords were accessed by thieves.

ENISA notes that while abusing valid accounts for initial access is not a new technique, it remains effective for cybercriminals. Misconfigured accounts and those with weak passwords are particularly vulnerable. Although multi-factor authentication (MFA) can prevent many attacks, it is not foolproof, with actors intercepting MFA codes and harassing users with push notifications.

ENISA expects credentials to remain a focal point for cybercrime actors despite technical protective measures, as these actors continually find ways around them.

Cybersecurity experts recognize the danger of stolen credentials and the necessity of strong security measures. However, complacency is not an option. The threat posed by stolen credentials is constantly evolving, necessitating ongoing adaptation.

Organizations must enforce the creation of strong passwords resistant to brute force attacks and other forms of exploitation. Specops Password Policy can help build robust password policies by:

  • Generating personalized dictionary lists to prevent the use of commonly used words within the company.
  • Providing immediate and interactive updates to users when changing passwords.
  • Restricting the use of usernames, display names, certain words, consecutive characters, incremental passwords, and repeating parts of previous passwords.
  • Applying these features to any GPO level, computer, individual user, or group within the organization.
  • Continuously scanning for and blocking over 4 billion compromised passwords, ensuring that breached passwords are found daily.
Increasing overall password security, enforcing good password hygiene, and eliminating weak passwords enhance the security of Active Directory environments and privileged accounts. Organizations must prepare their defenses by scanning for password vulnerabilities in Active Directory to detect weak and compromised passwords.

The Race Against Time: How Long Does It Take to Crack Your Password in 2024?

In the ever-evolving landscape of cybersecurity, the battle between hackers and defenders rages on. One of the fundamental elements of this battle is the strength of passwords. As technology advances, so too do the methods and tools available to hackers to crack passwords. 

In 2024, the time it takes to crack a password depends on various factors, including its length, complexity, and the resources available to the hacker. Gone are the days when a simple six-character password could provide adequate protection. With the increasing computational power of modern machines and the prevalence of sophisticated hacking techniques, such passwords can be cracked in mere seconds. In 2024, the gold standard for password security lies in lengthy, complex combinations of letters, numbers, and symbols. 

So, how long does it take for a hacker to crack a password in 2024? The answer is not straightforward. It depends on the strength of the password and the methods employed by the hacker. For instance, a short, simple password consisting of only lowercase letters can be cracked almost instantly using a brute-force attack, where the hacker systematically tries every possible combination until the correct one is found.  

However, longer and more complex passwords present a significantly greater challenge. In 2024, state-of-the-art hacking tools utilize advanced algorithms and techniques such as dictionary attacks, where common words and phrases are systematically tested, and rainbow tables, which are precomputed tables used to crack password hashes. These methods can significantly reduce the time it takes to crack a password, but they are still thwarted by sufficiently strong passwords. 

The concept of password entropy plays a crucial role in determining its strength against cracking attempts. Password entropy measures the randomness or unpredictability of a password. A password with high entropy is more resistant to cracking because it is less susceptible to brute-force and dictionary attacks. In 2024, experts recommend using passwords with high entropy, achieved through a combination of length, complexity, and randomness. 

To put things into perspective, let's consider an example. A randomly generated 12-character password consisting of uppercase and lowercase letters, numbers, and symbols has an extremely high entropy. Even with the most advanced cracking techniques available in 2024, it could take billions or even trillions of years to crack such a password using brute-force methods. 

However, the human factor remains a significant vulnerability in password security. Despite the availability of password managers and education on password best practices, many people still choose weak passwords or reuse them across multiple accounts. This behavior provides hackers with ample opportunities to exploit security vulnerabilities and gain unauthorized access to sensitive information. 

The time it takes for a hacker to crack a password in 2024 varies depending on factors such as password strength, hacking techniques, and computational resources. While advances in technology have empowered hackers with increasingly sophisticated tools, the key to effective password security lies in employing strong, unique passwords with high entropy. By staying vigilant and adopting best practices, individuals and organizations can fortify their defenses against malicious cyber threats in the digital age.

Strengthening Password Security: Addressing Misconceptions and Best Practices

 

According to recent research by the Institution of Engineering and Technology (IET), conducted to mark World Password Day, only one in five people in the UK can correctly identify a secure password over a risky one. This alarming statistic underscores the widespread lack of awareness and understanding when it comes to password security among the public. 

The study revealed that despite expressing concern about the possibility of being hacked in the future, a significant portion of the population continues to engage in risky password practices. For example, 20% of respondents admitted to using the same password for multiple websites and devices, a practice strongly discouraged by cybersecurity experts. 

Additionally, many individuals rely on easily guessable passwords, such as pet names or significant dates, further compromising their online security. Despite the prevailing fear of cyber threats, there exists a notable discrepancy between public perception and best practices in password security. While 84% of respondents believe that hackers are becoming more inventive, many still hold misconceptions about what constitutes a secure password. 

For instance, a significant portion of the population mistakenly believes that replacing letters with numbers in passwords enhances security, when in reality, this practice does little to deter sophisticated cyberattacks. Dr. Junade Ali, a cybersecurity expert and IET fellow, highlighted the critical importance of strong passwords in today's digital landscape. Weak and predictable passwords serve as easy targets for cybercriminals, who employ various tactics, including credential stuffing, to gain unauthorized access to multiple accounts. Credential stuffing exploits the common practice of using the same password across multiple platforms, allowing hackers to compromise multiple accounts with minimal effort. 

To address these vulnerabilities, the IET has issued recommendations aimed at improving password security awareness and practices. Among these recommendations is the suggestion to create randomly generated, long, and unique passwords for each website or online service. Longer passwords are generally more resistant to brute-force attacks and provide an added layer of security against unauthorized access.  

Additionally, the use of a reputable password manager is encouraged to securely store and manage passwords across various platforms. Password managers not only simplify the process of generating and storing complex passwords but also provide alerts in the event of a data breach, allowing users to take immediate action to protect their accounts. 

By following these guidelines and adopting strong password security practices, individuals can significantly enhance their defenses against cyber threats and safeguard their sensitive information online. As cyberattacks continue to evolve in sophistication, proactive measures to strengthen password security are essential in mitigating the risk of unauthorized access and data breaches.

Implementing Zero Trust Principles in Your Active Directory

 

In the past, many organizations relied on secure perimeters to trust users and devices. However, this approach is no longer viable with the geographical dispersion of workers and the need for access from various locations and devices. End-users now require access to corporate systems and cloud applications outside traditional work boundaries, expecting seamless and fast authentication processes.

Consequently, numerous organizations have adopted a zero-trust model to verify users accessing their data, recognizing Active Directory as a critical component of network authentication. Ensuring the security of credentials stored within Active Directory is paramount, prompting the question of how zero trust principles can be applied to maintain security.

The zero trust model, characterized by the principle of "never trust, always verify," requires authentication and authorization of every user, device, and network component before accessing resources or data. Implementing this model involves constructing a multi-layered security framework encompassing various technologies, processes, and policies.

One fundamental step in securing Active Directory environments is enforcing the principle of least privilege, which restricts privileges to the minimum necessary for individuals or entities to perform their tasks. This mitigates the risks associated with privileged accounts, reducing the potential impact of security breaches or insider threats.

Implementing a zero trust model also entails granting elevated privileges, such as admin rights, only when necessary and for limited durations. Techniques for achieving "just-in-time" privilege escalation include the ESAE (Red Forest) model and temporary admin accounts.

Additionally, employing multi-factor authentication (MFA) for password resets enhances security by adding extra layers of authentication beyond passwords. This mitigates vulnerabilities in password reset processes, which are often targeted by hackers through social engineering tactics.

Moreover, scanning for compromised passwords is crucial for enhancing password security. Despite the implementation of zero trust principles, passwords remain vulnerable to various attacks such as phishing and data breaches. Continuous scanning for compromised passwords and promptly blocking them in Active Directory helps prevent unauthorized access to sensitive data and systems.

Specops Password Policy offers a solution for scanning and blocking compromised passwords, ensuring network protection from real-world password attacks. By integrating such services, organizations can enhance their password security measures and adapt them to their specific needs.

Solutions like Specops Software provide valuable tools and support through demos or free trials for organisations seeking to bolster their Active Directory security and password policies.