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How Fear Tactics Led to a Pune Woman’s Financial Ruin: Insights into Cyber Fraud

How Fear Tactics Led to a Pune Woman’s Financial Ruin: Insights into Cyber Fraud

A 67-year-old Pune woman lost Rs 1.6 crore of her life savings to cyber crooks after receiving a call claiming that her phone number was used to send vulgar texts and that Mumbai police had arrested her.

She was issued an arrest order under the guise of a 'national security danger' and a 'Supreme Court case', and she was informed that disclosing her ordeal would result in the arrest of her children and seizure of their assets.

The deceptive call

The 67-year-old woman from Kothrud filed a First Information Report in the case at Pune's Cyber Crime Police Station earlier this week. In the first week of May, she received a call from a man posing as a Tilak Nagar police officer in Mumbai. While the individual presented himself as a sub-inspector, he used the identity of an IPS officer now stationed in Pune.

He informed her that vulgar messages had been sent from her phone number and requested her personal, financial, and Aadhar information for further clarity. He then stated that a 'FIR' had been registered in the 'Supreme Court' and that the charges included money laundering. The man said a CBI officer would call her and help.

The ‘fake’ CBI officer

The next day, she received a video call from a man pretending as a 'CBI officer' and providing the name of another working IPS officer. The officer informed her that to ensure that the money in her account was real and not used for money laundering, all funds from her account would have to be transferred to 'beneficiary accounts owned by the Reserve Bank of India.'

The officer informed her that the case against her was classified as 'national secrets' and that the account had been used to commit major crimes. Fearing legal repercussions, the victim made substantial transactions of Rs one crore and Rs 29 lakh from two separate accounts.

Coercion and surveillance: Imposing fear

During these transfers, the complainant was forced to remain on messenger calls, alleging she was under observation. The 'CBI official' informed her that if she shared the case with anyone in the family, her children would be detained and their possessions seized by the government. She was also instructed to make remittances of Rs 50 lakh to the 'Supreme Court.' The woman transferred more than Rs 30 lakh.

The aftermath

As the internet thieves increased their demands, the mother eventually confided in her daughter, who informed her that she had been duped by cybercriminals. She filed a complaint with the Cyber Crime Portal, and the case was then referred to the Cyber Crime Police Station in Pune City.

According to an officer from the Cybercrime Police Station, the crime's modus operandi is the same as that of drugs in parcel scams, but the grounds for threatening the victim differ. In a similar case recorded at Wakad police station in Pimpri Chinchwad, a software engineer in his 40s was duped of Rs 40 lakh after he was told that his number was being 'used to mistreat a woman' and threatened action under "national secret rule."

In these types of schemes, fraudsters mimic IPS personnel to defraud people. They pressure victims into transferring money for a variety of reasons, including customs taxes or legal expenses, as well as by saying that their bank accounts are under threat from hackers. Callers frequently threaten victims, stating they are under monitoring by the government.

Don’t Be a Victim: How to Avoid Digital House Arrest

Don’t Be a Victim: How to Avoid Digital House Arrest

Criminals are using a new "Digital House Arrest" method to target individuals. Scammers contact victims and compel them to stay home by pretending to be law enforcement officials such as police officers, Central Bureau of Investigation (CBI) agents, or customs officials. 

They then exploit the victim's bank accounts. Numerous cases of this fraudulent conduct have recently emerged.

According to a Reserve Bank of India (RBI) study, India experienced bank frauds totaling more than Rs 30,000 crore in FY23. Over the last decade, Indian banks have reported 65,017 fraud instances, resulting in a total loss of Rs 4.69 trillion. 

To deceive naive people, cybercriminals use a variety of strategies, such as UPI, credit card, OTP, job, and delivery scams. Digital house arrest is a new popular scamming strategy.

About digital arrest

Digital house arrest occurs when cybercriminals trap victims in their homes to trick them. Perpetrators instill terror by making calls, frequently impersonating law enforcement officers via AI-generated voice or video calls.

They fraudulently accuse victims of misconduct involving their Aadhaar or phone number, creating a sense of imminent arrest and pushing them to send money.

Hackers usually contact victims and claim they shipped or received boxes carrying illegal substances such as narcotics or false passports. They may even fraudulently alert the target's relatives or acquaintances about their involvement in a crime, instilling a sense of urgency.

Criminals pose as law enforcement officers, and demand money from victims as compensation for covering the case. Victims are pressured to remain visible on video conferencing services until their requests are granted.

Forcing potential victims

Hackers use strategies such as setting up fake police stations or government offices and dressing in uniforms mimicking those of law enforcement authorities.

Uttar Pradesh Police launched an investigation into the first recorded case of 'digital arrest' in December of last year after receiving a complaint from a Noida resident.

The victim fell victim to the fraud, losing more than Rs 11 lakh and facing a day-long 'digital arrest'. Perpetrators posed as police officers, impersonating an IPS officer from the CBI and the founder of a bankrupt airline, and implicated the victim in a manufactured money-laundering case.

Government's response to frauds

The Indian Cyber Crime Coordination Centre (I4C) and the Department of Telecommunications (DoT) are collaborating to combat the influx of spoof calls coming from abroad. These callers falsely claim to be from law enforcement authorities such as the Narcotics Control Bureau or the Central Bureau of Investigation, among others, and claim 'digital arrests'.

In addition, I4C has partnered with Microsoft to fight the abuse of law enforcement emblems. These logos are regularly used by scammers abroad to take money from Indian nationals.

To raise awareness, I4C has released infographics and videos on its social media platform Cyberdost and its X (Twitter), Facebook, and Instagram pages. The Ministry has asked citizens to remain vigilant and raise awareness about cybercrime.

How to stay safe?

If you get a similar call or message, contact the authorities. The government of India has launched the Chakshu portal on the Sanchar Saathi website to combat cyber and online fraud. Individuals can also report similar incidents using the cybercrime helpline 1930 or online http://www.cybercrime.gov.in.