According to research published Thursday by Trustwave's SpiderLabs team, a newly uncovered phishing campaign aims to reassure potential victims that submitting credit card details and other personal information is safe. 

As per the research, instead of just embedding an information-stealing link directly in an email or attached document, the procedure involves a "chatbot-like" page that tries to engage and create confidence with the victim. 

Researcher Adrian Perez stated, “We say ‘chatbot-like’ because it is not an actual chatbot. The application already has predefined responses based on the limited options given.” 

Responses to the phoney bot lead the potential victim through a number of steps that include a false CAPTCHA, a delivery service login page, and finally a credit card information grab page. Some of the other elements in the process, like the bogus chatbot, aren't very clever. According to SpiderLabs, the CAPTCHA is nothing more than a jpeg file. However, a few things happen in the background on the credit card page. 

“The credit card page has some input validation methods. One is card number validation, wherein it tries to not only check the validity of the card number but also determine the type of card the victim has inputed,” Perez stated.

The campaign was identified in late March, according to the business, and it was still operating as of Thursday morning. The SpiderLabs report is only the latest example of fraudsters' cleverness when it comes to credit card data. In April, Trend Micro researchers warned that fraudsters were utilising phoney "security alerts" from well-known banks in phishing scams. 

Last year, discussions on dark web forums about deploying phishing attacks to capture credit card information grew, according to Gemini Advisory's annual report. Another prevalent approach is stealing card info directly from shopping websites. Researchers at RiskIQ claimed this week that they've noticed a "constant uptick" in skimming activity recently, albeit not all of it is linked to known Magecart malware users.