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Telecom
Beeline Cyber Attacks DDOS Attacks Internet Russia Telecom

Russian Telecom Company "Beeline" Hit, Users Face Internet Outage

Russian Telecom Company "Beeline" Hit, Users Face Internet Outage

Internet outage in, telecom provider attacked

Users in Russia faced an internet outage in a targeted DDoS attack on Russian telecom company Beeline. This is the second major attack on the Moscow-based company in recent weeks; the provider has over 44 million subscribers.

After several user complaints and reports from outage-tracking services, Beeline confirmed the attack to local media.

According to Record Media, internet monitoring service Downdetector’s data suggests “most Beeline users in Russia faced difficulties accessing the company’s mobile app, while some also reported website outages, notification failures and internet disruptions.” 

Impact on Beeline

Beeline informed about the attack on its Telegram channel, stressing that the hacker did not gain unauthorized access to consumer data. Currently, the internet provider is restoring all impacted systems and improving its cybersecurity policies to avoid future attacks. Mobile services are active, but users have cited issues using a few online services and account management features.

Rise of threat in Russia

The targeted attack on Beeline is part of a wider trend of cyberattacks in Russia; in September 2024, VTB, Russia’s second-largest bank, faced similar issues due to an attack on its infrastructure. 

These attacks highlight the rising threats posed by cyberattacks cherry-picking critical infrastructures in Russia and worldwide.

Experts have been warning about the rise in intensity and advanced techniques of such cyberattacks, damaging not only critical businesses but also essential industries that support millions of Russian citizens. 

Telecom companies in Russia targeted

How Beeline responds to the attack and recovers will be closely observed by both the telecom industry and regulators. The Beeline incident is similar to the attack on Russian telecom giant Megafon, another large-scale DDoS attack happened earlier this year. 

According to a cybersecurity source reported by Forbes Russia, the Beeline attack in February and the Megafon incident in January are the top hacktivist cyberattacks aiming at telecom sectors in 2025. 

According to the conversation with Forbes, the source said, “Both attacks were multi-vector and large-scale. The volume of malicious traffic was identical, but MegaFon faced an attack from 3,300 IP addresses, while Beeline was targeted via 1,600, resulting in a higher load per IP address.”

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TRAI
COAI Cybeattacks Cyber Crime cyber threat CyberCrime Cyberhackers Cyberscam Cybersecurity TCCCPR Telecom TRAI

TRAI Enforces Stricter Regulations to Combat Telemarketing Spam Calls

 


There has been a significant shift in the Telecom Regulatory Authority of India (TRAI)'s efforts to curb spam calls and unsolicited commercial communications (UCC) as part of its effort to improve consumer protection, as TRAI has introduced stringent regulations. These amendments will take effect on February 12, 2025, and prohibit the use of 10-digit mobile numbers for telemarketing purposes, addressing the growing concern that mobile users have with fraudulent and intrusive messages.

To ensure greater transparency in telemarketing practices, the Telecom Regulatory Authority of India (TRAI) has enforced several measures that aim to ensure communication integrity while increasing the intelligence of telemarketers. A comprehensive consultation process was undertaken by the Telecom Regulatory Authority of India (TRAI), which involved a comprehensive stakeholder consultation process for the approval of changes to the Telecom Commercial Communications Customer Preference Regulations (TCCCPR), 2018, as a result of which significant changes have been made. This revision is intended to protect consumers against unsolicited commercial communications (UCCs) as well as to enhance compliance requirements for the providers of telecom services. 

Cellular Operators Association of India (COAI,) however, has expressed its concern over the updated regulation, especially about the penalties imposed on service providers as a result of it. The second amendment to the TCCCPR allows consumers to lodge complaints up to seven days after receiving the call or message, allowing them greater flexibility in reporting spam calls and messages for the second amendment. Furthermore, because of the new regulations, individuals are now able to lodge complaints without the need to first register their preferences for communication. 

Additionally, telecom operators are required to respond to complaints within five business days, a substantial reduction from the previous deadline of 30 days. A new set of stricter enforcement measures imposed by the law mandates that senders who receive five complaints within ten days must be held accountable for the complaint. To further safeguard consumer interests, telecom service providers will now be required to provide users with the option of opting out of all promotional emails. 

TRAI has also mandated a standard messaging format, which requires message headers to contain specific codes that indicate that they are promotional, service-related, transactional, or government-related. This structured labelling system aims to enhance transparency and help users distinguish between different types of communication by adding a structured llabellingsystem to their communication systems. 

As a part of the regulatory framework implemented by the Telecom Regulatory Authority of India (TRAI) to improve transparency and curb unsolicited commercial communications (UCCs), 10-digit mobile numbers will no longer be allowed to be used for commercial purposes. A telemarketer is required to use a series of designated numbers for promotional and service calls, ensuring that the two are clearly distinguished.

It is expected that the existing ‘140’ series will remain available for promotional purposes while the newly launched ‘1600’ series will be used for transactional and service-related communications. TRAI has also removed the requirement for the consumer to pre-register their communication preferences in advance of lodging a complaint against spam messages and unwanted phone calls from unregistered senders as part of its anti-spam practices.

In addition to simplifying the complaint process, TRAI has also expanded the reporting period from three days to seven days to improve user convenience in reporting violations, providing consumers with more flexibility in reporting complaints with essential details. To further strengthen consumer protection, TRAI has extended the complaint reporting window from three days to seven days, thus creating an environment of greater flexibility for users. 

There has been a significant reduction in the timeframe for telecom operators to respond to UCC complaints, which was previously 30 days, down to five days now. Further, the threshold for penalizing senders has been lowered as well, with only five complaints within ten days instead of the earlier benchmark of ten complaints within seven days, requiring penalties to be imposed. To improve accessibility and foster consumer engagement, the government is now requiring that mobile applications and official websites of telecom service providers prominently display complaint registration options as a means of promoting consumer engagement. 

Several regulatory initiatives have been taken to improve the accountability, transparency, and consumer-friendly nature of the telecommunications sector while also making sure the anti-spam directives are strictly followed. A stringent series of measures has been introduced by the Telecom Regulatory Authority of India (TRAI) to counter the rising threat of spam calls and to prevent malicious entities from misusing SMS headers and content templates to forward fraudulent or deceptive messages to subscribers. 

Several initiatives are being implemented by the TRAI that will ensure that consumer interests are protected and a safer and more transparent messaging environment is established. To ensure compliance with telemarketing regulations, TRAI has mandated strict penalties for entities making unauthorized promotional calls that violate telemarketing regulations. A violation of these terms can result in severe consequences such as the disconnection of all telecommunications resources for a period of up to two years, a blacklisting for up to two years, and a prohibition on acquiring any new telecommunications resources during the period of blacklisting. 

More than 800 entities and individuals have been blacklisted as a result of these measures, and over 1.8 million SIP DIDs, mobile numbers, and other telecommunications resources have been deactivated as a consequence. As a consequence, fraudulent commercial communications have been eliminated in large part. TRAI's directives call for access providers to list URLs, APKs, and links to OTTs within SMS content, and we have implemented this requirement with effect from October 1, 2024, to further enhance consumers' protection.

In an attempt to ensure consumer safety, a regulation moving forward will limit the use of links in text messages that have been verified and authorized by the user, thereby reducing the risk of consumers being exposed to harmful websites, fraudulent software, and other online risks. The '140xx' numbering series is further enhanced by migrating all telemarketing calls that originate from this series of numbers to the Distributed Ledger Platform (Blockchain) platform. In this way, the surveillance and control of telemarketing activities can be improved. 

There have also been advances in technical solutions being deployed by access providers to improve traceability to ensure that every entity involved in the message transmission, from the initial sender through to the final recipient, is accounted for within the chain of communication. Any traffic containing messages that omit a clearly defined chain of telemarketers and can be vverifiedor deviate from the pre-registered framework will be automatically rejected as of December 1, 2024. Several significant advancements are being made in regulatory oversight in the telecom sector as a result of these measures. Consumer protection is reinforced,d and accountability is enhanced within the industry as a result of these measures. 

To ensure that consumers have an easier and more convenient way to report unsolicited commercial communications violations, telecom service providers are required to prominently display complaint registration options on their official websites and mobile applications, making the complaint system more user-friendly and accessible for them. As part of this initiative, consumers will have the opportunity to easily flag non-compliant telemarketing practices, allowing the complaint process to be streamlined. Furthermore, service providers must provide consumers with a mandatory ‘opt-out’ option within all promotional messages to give them greater control over how they want to communicate. 

The new Consumer Rights Rule establishes a mandatory 90-day waiting period before marketers can re-engage users who have previously opted out of receiving marketing communication from a brand before re-initiating a consent request for them. By implementing this regulatory measure, the telecom industry will be able to protect consumers, eliminate aggressive advertising tactics, and develop a more consumer-centric approach to commercial messaging within its infrastructure.

It was announced yesterday that the Telecom Regulatory Authority of India (TRAI) has introduced stringent compliance requirements for access providers to make sure unsolicited commercial communications (UCC) are curbed more effectively. This new set of guidelines requires telecom companies to comply with stricter reporting standards, with financial penalties imposed on those companies that fail to accurately report UCC violations. 

According to the punishment structure, the initial fine of 2 lakh rupees for a first offence is followed by a fine of 5 lakhs for the second offence and a fine of 10 lakhs for subsequent violations. There has been a move by access providers to further enhance the level of regulatory compliance by mandating that telemarketers place security deposits that will be forfeited if any violation of telemarketing regulations occurs. A telecom operator may also be required by law to enter into legally binding agreements with telemarketers and commercial enterprises, which will explicitly define and specify their compliance obligations, as well as enumerating the repercussions of non-compliance. 

This means that reducing spam levels will be a major benefit for businesses while ensuring that they can communicate through authorized, transparent, and compliant channels, leading to a significant reduction in spam levels. TRAI aims to increase the consumer safety and security of the telecommunications ecosystem by enforcing these stringent requirements while simultaneously balancing regulatory oversight with legitimate business needs to engage with customers by the means approved by TRAI.
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United States
Chinese Hackers Cyber Security OFAC Telecom United States

Chinese Hackers Target U.S. Treasury Sanctions Office

 


A major cybersecurity breach has been reported against the U.S. Treasury Department, specifically its Office of Foreign Assets Control (OFAC). OFAC, which oversees trade and economic sanctions, was accessed by Chinese state-backed hackers in what officials have described as a "major incident."  

How the Attack Happened

The breach was through a vulnerability in BeyondTrust, a remote support software used by the Treasury. Hackers exploited this platform to gain unauthorized access to sensitive government systems. OFAC was their primary focus, likely because of its role in managing sanctions against foreign entities, including Chinese individuals and organizations.

OFAC was originally created in 1950 in the Korean War to block assets from China and North Korea. Today, it remains a very central part of U.S. sanctions enforcement. This makes OFAC a high-value target for espionage. 

Impact of the Breach

According to the reports, in addition to OFAC, the hackers accessed the Treasury's Office of Financial Research. Officials have so far confirmed that the compromised systems have been secured, and the hackers do not have access any longer. The extent of data stolen or misused is yet to be determined.  

The same hacking crew, which identified itself as the "Salt Typhoon," also has been identified with earlier incidents of hacking other major U.S. telecom firms, including Verizon and AT&T, whose breaches enabled illicit access to customers' communications-affecting contents such as sent text messages or calls, among others-as well as wiretaps conducted by police.

Salt Typhoon is not limited to the United States, as there have been reports of similar breaches in telecommunications networks of several countries. This has shown weaknesses in crucial communication infrastructure. 

In response to these incursions, U.S. officials have called for more stringent cybersecurity measures. CISA has suggested using encrypted messaging apps such as Signal to secure communications. Moreover, lawmakers are thinking of banning China Telecom's remaining operations in the U.S.

Senator Ron Wyden also introduced new legislation to ensure the US telecom system's security. All these steps are taken to avoid such breaches in the future and to prevent the sensitive data pertaining to the government and private institutions, which would have been accessed by the state-funded cyberattacks. This was a highly sophisticated cyber-espionage campaign, thus proving the explicit necessity for security measures.



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Telecom
CyberCrime Cyberhackers Cybersecurity Cyberthreats FBI. Cyberespionage Hackers Technology Telecom

Telecom Networks on Alert Amid Cyberespionage Concerns

 



The U.S. Federal Government has called on telecommunication companies to strengthen their network security in response to a significant hacking campaign allegedly orchestrated by Chinese state-sponsored actors. 

The campaign reportedly allowed Beijing to access millions of Americans' private communications, including texts and phone conversations. In a joint advisory, the FBI and the Cybersecurity and Infrastructure Security Agency (CISA) outlined measures to help detect and prevent such cyber-espionage activities. Extent of the Breach Remains Unclear According to officials, the full scale of the breach and whether Chinese hackers still have access to U.S. networks remain unknown. The announcement was coordinated with security agencies in New Zealand, Australia, and Canada—members of the Five Eyes intelligence alliance—signaling the global reach of China's hacking activities. 

The FBI and CISA revealed that Chinese hackers breached the networks of several U.S. telecom companies. These breaches enabled them to collect customer contact records and private communications. Most targeted individuals were involved in government or political activities. 

Key Findings:
  • Hackers accessed sensitive information under law enforcement investigations or court orders.
  • Attempts were made to compromise programs governed by the Foreign Intelligence Surveillance Act (FISA), which allows U.S. spy agencies to monitor suspected foreign agents' communications.
Salt Typhoon Campaign The campaign, referred to as Salt Typhoon, surfaced earlier this year. Hackers used advanced malware to infiltrate telecom networks and gather metadata, such as call dates, times, and recipients. 
 
Details of the Attack:
  • Limited victims had their actual call audio and text data stolen.
  • Victims included individuals involved in government and political sectors.
While telecom companies are responsible for notifying affected customers, many details about the operation remain unknown, including the exact number of victims and whether the hackers retain access to sensitive data. 
  
Recommendations for Telecom Companies 

Federal agencies have issued technical guidelines urging telecom companies to:
  1. Encrypt Communications: Enhance security by ensuring data encryption.
  2. Centralize Systems: Implement centralized monitoring to detect potential breaches.
  3. Continuous Monitoring: Establish consistent oversight to identify cyber intrusions promptly.
CISA's Executive Assistant Director for Cybersecurity, Jeff Greene, emphasized that implementing these measures could disrupt operations like Salt Typhoon and reduce future risks. 

China's Alleged Espionage Efforts 
 
This incident aligns with a series of high-profile cyberattacks attributed to China, including:
  • The FBI's September disruption of a botnet operation involving 200,000 consumer devices.
  • Alleged attacks on devices belonging to U.S. political figures, including then-presidential candidate Donald Trump, Senator JD Vance, and individuals associated with Vice President Kamala Harris.
The U.S. has accused Chinese actors of targeting government secrets and critical infrastructure, including the power grid. 

China Denies Allegations 
 
In response, Liu Pengyu, spokesperson for the Chinese embassy in Washington, dismissed the allegations as "disinformation." In a statement, Liu asserted that China opposes all forms of cyberattacks and accused the U.S. of using cybersecurity as a tool to "smear and slander China." 

As cyber threats grow increasingly sophisticated, the federal government’s call for improved network security underscores the importance of proactive defense measures. Strengthened cybersecurity protocols and international cooperation remain critical in safeguarding sensitive information from evolving cyber-espionage campaigns.
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Telnet
Cyber Attacks DDOS Attacks Matrix Telecom Telnet

Could Your Device Be Caught in the Matrix Cyber Attack?

 



A recent report has outlined a large-scale cyberattack widely referred to as the Matrix campaign. This attack has put in jeopardy an estimated 35 million internet-connected devices across the globe. "This attack contributes to slowing down internet connections to homes and exposes businesses to data breaches, operational interruptions, and reputational damage among others," said Aqua Security's threat intelligence team.

The Matrix campaign is a threat that has been orchestrated by an actor called Matrix. The attack leverages vulnerabilities and weak security practices in the devices like home routers, surveillance cameras, and enterprise systems. According to experts, this attack signifies an emerging trend of IoT device and enterprise infrastructure targeting in order to build botnets for DDoS attacks.


How the Matrix Attack Works

They take advantage of the openly available hacking tools, poor passwords, and misconfiguration to enter devices. Methods used are brute-force attacks and exploitation of hardcoded default credentials such as "admin:admin" or "root:camera." Once a device is compromised, it joins a botnet—a network of hijacked devices that can be used to carry out large-scale cyber attacks like DDoS, overwhelming targets with traffic.

Matrix is not only targeting the home router but also, for instance, the Telecom equipment and server infrastructure are under attack through common protocols and applications such as Telnet, SSH, and Hadoop. Even software development life cycle servers are vulnerable to attack; it has proven an evolution of cybercrime through the exploitation of corporate vulnerabilities. 


A Cybercrime Evolution: Low Skills, Big Impact

The scariest part of the Matrix attack is that it seems to be the handiwork of a lone, somewhat novice hacker known as a "script kiddie." This attacker, with the aid of widely available AI tools and ready-to-use hacking software, has mounted an unprecedented campaign around the globe.

According to Aqua Security, this attack highlights the ease with which low-skilled hackers can now execute sophisticated attacks, underscoring the growing danger of poorly secured devices.  


How to Protect Yourself

To safeguard your devices from becoming part of a botnet, it is essential to take the following precautions:  

1. Update Firmware: Ensure your router and other devices run the latest software updates.

2. Strengthen Passwords: Replace default credentials with strong, unique passwords. 

3. Secure Access: Where possible, use additional security measures such as two-factor authentication.


Having addressed these vulnerabilities, the users can secure their devices from further attacks. The Matrix campaign reminds everyone that in today's networked world, proper cybersecurity is essential.


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wiretapping
CALEA China Cybersecurity Data Breach Encryption Hackers Privacy surveillance Telecom wiretapping

China-backed Hackers Breach U.S. Telecom Wiretap Systems, Sparking Security Concerns

 

China-backed hackers infiltrated wiretap systems of multiple U.S. telecom and internet providers, reportedly seeking to collect intelligence on American citizens. This revelation has raised alarm in the security community.

Wiretap systems, required by a 30-year-old U.S. federal law, allow a small number of authorized employees access to sensitive customer data, including internet activity and browsing history. These systems, now compromised, highlight long-standing concerns about their vulnerability.

Security experts had long warned about the risks of legal backdoors in telecom systems. Many saw this breach as an inevitable outcome of such vulnerabilities being exploited by malicious actors. Georgetown Law professor Matt Blaze remarked that this scenario was “absolutely inevitable.”

According to the Wall Street Journal, the hacking group, Salt Typhoon, accessed systems used by major U.S. internet providers like AT&T, Lumen, and Verizon. The group reportedly collected large amounts of internet traffic, and a U.S. government investigation is now underway.

The hackers' goals remain unclear, but experts believe the breach could be part of a larger Chinese effort to prepare for potential cyberattacks in the event of conflict, possibly over Taiwan. The intrusion reinforces the dangers of security backdoors.

Riana Pfefferkorn, a Stanford academic, pointed out that this hack exposes the risks of U.S. wiretap systems, arguing that these measures jeopardize citizens’ privacy rather than protecting them. She advocates for increased encryption as a solution to these vulnerabilities.

The compromised wiretap systems are part of the Communications Assistance for Law Enforcement Act (CALEA), a law enacted in 1994 to help the government access telecom data through lawful orders. However, this system has become a target for hackers and malicious actors.

After 9/11, U.S. surveillance laws expanded wiretapping to collect intelligence, sparking an entire industry dedicated to facilitating these operations. Yet, the extent of government access to private data was only exposed in 2013 by whistleblower Edward Snowden.

Post-Snowden, tech giants like Apple and Google began encrypting customer data to prevent unauthorized access, even from government agencies. However, telecom companies have been slower to follow suit, leaving much U.S. phone and internet traffic vulnerable to wiretapping.

Governments worldwide continue to push for legal backdoors into encrypted systems. In the EU, for example, proposed laws aim to scan private messages for illegal content, raising security concerns among experts.

Signal, the encrypted messaging app, warned of the dangers of backdoors, pointing to the Chinese hacking incident as an example of why such measures pose severe cybersecurity risks. Meredith Whittaker, Signal’s president, stressed that backdoors cannot be restricted to just "the good guys."

Blaze called the CALEA law a cautionary tale, emphasizing the dangers of building security systems with inherent vulnerabilities.
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TSP
AI technology Cyber Security DoT Mobile Connection SIM Spoofed Calls Telecom Telecommunication TSP

India Disconnects 1.77 Crore Mobile Connections Using AI Tools, Blocks 45 Lakh Spoofed Calls

 

The Indian government has disconnected over 1.77 crore mobile connections registered with fake or forged documents using AI-powered tools, according to a recent announcement by the Department of Telecommunications (DoT). The AI-based system has identified and blocked 45 lakh spoofed international calls, preventing them from entering the Indian telecom network. This initiative is part of a larger effort to curb telecom fraud and cybercrime, with four telecom service providers collaborating with DoT to implement a more advanced two-phase system. 

In the first phase, the system blocks spoofed calls at the telecom service provider (TSP) level, targeting those that attempt to use numbers from the provider’s own subscribers. In the second phase, a centralized system will be introduced to tackle spoofed calls using numbers from other TSPs, thereby ensuring more comprehensive protection. The Ministry of Communications announced that this centralized system is expected to be operational soon, enhancing the safety of Indian telecom subscribers. Alongside these efforts, the government has disconnected 33.48 lakh mobile connections and blocked 49,930 mobile handsets, particularly in districts considered to be cybercrime hotspots. About 77.61 lakh mobile connections exceeding the prescribed limits for individuals were also deactivated. 

The AI tools have further enabled the identification and blocking of 2.29 lakh mobile phones involved in fraudulent activities or cybercrime. Additionally, the DoT traced 12.02 lakh out of 21.03 lakh reported stolen or lost mobile phones. It also blocked 32,000 SMS headers, 2 lakh SMS templates, and 20,000 entities engaged in malicious messaging activities, preventing cybercriminals from sending fraudulent SMSs. Approximately 11 lakh accounts linked to fraudulent mobile connections have been frozen by banks and payment wallets, while WhatsApp has deactivated 11 lakh profiles associated with these numbers. 

In an effort to curb the sale of SIM cards issued with fake documents, 71,000 Point of Sale (SIM agents) have been blacklisted, and 365 FIRs have been filed. These measures represent a significant crackdown on telecom-related cybercrime, demonstrating the government’s commitment to making India’s telecom sector more secure through the use of advanced technology. The upcoming centralized system will further bolster this security, as it will address spoofed calls from all telecom providers.
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TRAI
Airtel Cyber Attacks CyberCrime Cyberfraud Cyberhackers Cyberspam CyberThreat DoT Malicious calls SMS Telecom TRAI

India Launches New Initiatives to Combat Spam and Cyber Fraud

 


There is a renewed effort underway in the fight against spam and unsolicited commercial communication as the Department of Telecom (DoT), the telecom regulator Trai, and private telecommunication companies are launching new programs to combat cyber fraud and phishing attacks that are on the rise. 

Several regulatory agencies have been working hard to crack down on spammers and block the numbers of individuals who are engaging in fraudulent activities as detected by Trai and the DoT. It has been reported that the Trai and DoT have been targeting spammers and blocking numbers that seem suspicious. 

Additionally, they have met with representatives from telecom companies to establish new rules regarding vigilance and curbing unwanted activities to control them more effectively. The company has developed an AI-driven tool that helps identify spam and sends an alert to customers if it detects it. A blockchain-based spam control system has been rolled out by Vodafone Idea as part of its SMS spam control program. 

As part of Bharti Airtel's campaign to handle the issue of spam for customers, the company launched India's first network-based, AI-powered spam detection solution on Wednesday. It has been a long time since they met with top representatives from telecom companies and asked them to be vigilant against these criminal activities as well as stipulating new rules to counter them in the future. 

A report issued by the Telecom Regulatory Authority of India and the Department of Telecommunications has indicated that over a crore fraudulent mobile connections have been disconnected, as well as 2.27 lakh handsets that are subject to financial fraud and cybercrime. According to Trai, mobile operators have been encouraged to disconnect telecom resources that are used for bulk spam calls and they have stated that such entities could be blacklisted for up to two years if they are not disconnected. 

Furthermore, telecom companies will be required to check all SMS transmissions containing non-whitelisted URLs, to reduce the misuse of SMS headers and templates and, as a result, ensuring that standard SMS protocols are followed. Trai has mandated as of November 1, all telecommunications operators shall ensure the traceability of messages from the point of origin to the point of destination. 

 According to Airtel CEO Gopal Vittal, spam has become a menace for its customers. It is believed that the entire industry needs to work together to resolve this problem comprehensively... (and) to shield our customers from the continuous onslaught of intrusive and unwanted communications. The Vodafone Idea announced that it will launch soon a URL whitelisting platform, stating, "Vi is participating actively on the topic along with the TRAI, COAI, and other relevant groups.". 

Airtel's data scientists are using a proprietary algorithm to identify and classify calls and SMSs as 'suspected SPAM' through the AI-powered solution developed in-house by Airtel's data scientists. A network powered by artificial intelligence analyzes, in real-time, several parameters including the usage patterns of the caller or sender, the frequency of calls and SMS, and the duration of the calls, among other factors. 

As a result of comparing the information you provide with this information with known spam patterns, the system can flag suspicious calls and SMSs. Further, Airtel has developed a system that notifies customers when malicious links are sent via SMS. To achieve this, Airtel has built a centralized database of blacklisted URLs, and every SMS is scanned in real-time by an AI algorithm to alert users in order not to click on those links accidentally.
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