The Unified Payments Interface (UPI) has transformed the infrastructure of digital transactions in India, providing a fast, easy, and secure method for payments. However, its rapid adoption has also attracted the attention of cybercriminals. This article delves into the tactics used by fraudsters and the measures users can take to protect themselves.
Cybercriminals employ a variety of deceptive methods to exploit UPI users. Vishal Salvi, CEO of Quick Heal Technologies Ltd., explains that these criminals often impersonate familiar contacts or trusted services to trick users into making quick, unverified money transfers. One prevalent technique is phishing, where fraudsters send emails that appear to be from legitimate banks or UPI service providers, prompting users to reveal sensitive information.
Malware and spyware are also common tools in the cybercriminal's arsenal. These malicious programs can infiltrate devices to steal personal information, including UPI details, or even take control of the device to initiate unauthorised transactions. Social engineering tactics, where fraudsters pose as customer service representatives, are another method. They manipulate users into sharing confidential information by pretending to resolve a payment issue.
Protecting oneself from UPI payment fraud is crucial and can be achieved through vigilance and caution. Financial institutions have implemented multi-factor authentication (MFA) and financial literacy programs to enhance security, but users must also take proactive steps. It is essential never to share your UPI PIN or OTP with anyone. Always verify the authenticity of transactions and use official apps or websites. Ensuring a secure connection (https) before entering any information is another critical step. Regularly updating your app and enabling transaction alerts can help monitor for any suspicious activity.
In the event of a fraudulent transaction, immediate action is vital. The moment you suspect fraud, report the incident to your bank and the UPI platform. Blocking your account can prevent further unauthorised transactions. Filing a complaint with the bank's ombudsman, including all relevant details, and reporting the fraud to local cybercrime authorities are crucial steps. Quick and decisive actions can significantly increase the chances of recovering lost funds.
While UPI has revolutionised digital payments, users must remain vigilant against cyber threats. By following these safety measures and responding to any signs of fraud, users can enjoy the benefits of UPI while mminimising the risks.
Apparently, Meta has been facing lawsuits in Europe and India, along with other jurisdictions for its 2016 and 2021 updates on WhatsApp on the basis of its service and privacy policy.
In a statement provided on Wednesday, Meta wrote, "If we are unable to transfer data between and among countries and regions in which we operate, or if we are restricted from sharing data among our products and services, it could affect our ability to provide our services, the manner in which we provide our services or our ability to target ads, which could adversely affect our financial results."
The multinational conglomerate further noted that countries like India and Turkey are apparently considering enacting legislation that requires local data storage and processing or is considering doing so already.
These legislative laws “could increase the cost and complexity of delivering our services, cause us to cease the offering of our products and services in certain countries, or result in fines or other penalties," the company said in Form 10-K.
The company has been under continuous legal and regulatory issues in a number of jurisdictions, one being India.
The Competition Commission of India is currently looking into the issue, investigating Meta for its alleged anti-competitive practices. Adding to this, the company is also facing lawsuits in regard to its unified payments interface (UPI) service WhatsApp Pay.
Amidst the ongoing investigations and legal actions, Amrita Mukherjee, Director, Legal, India operations, was purportedly fired by the corporation as part of a recent series of layoffs. The layoff has been a component of Meta's downsizing strategy, which was disclosed in March and will affect some 10,000 employees worldwide.
The issue is especially significant for Meta, since it has a weighty presence in India, with more than half a billion users utilizing its services.
The company's daily active users (DAUs) grew by 4% to 2 billion on average through December 2022 from the previous year, according to its annual report. The top three countries for DAU growth during that time were Bangladesh, the Philippines, and India.