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India's Digital Rise Sees Alarming Surge in Online Scams Targeting the Elderly

 

With India advancing in the digital landscape, the country is also witnessing a concerning rise in online scams. In recent months, thousands of individuals have lost substantial sums to these cyber criminals, either hoping to earn more money or after being threatened. Scammers employ new tricks, targeting people across all age groups, with a notable increase in elderly victims. Cyber criminals use increasingly sophisticated techniques to exploit the vulnerability and trust of senior citizens, causing significant financial and emotional distress.

In one case from Bengaluru, a 77-year-old woman named Lakshmi Shivakumar lost Rs 1.2 crore to a scam. It began with a call from someone posing as a Telecom Department representative, falsely claiming a SIM card in her name was involved in illegal activities in Mumbai. The caller mentioned a complaint with the Mumbai Crime Branch to add credibility.

Within hours, she received another call from individuals impersonating Mumbai Crime Branch officers, accusing her of laundering Rs 60 crore and demanding her bank account details for verification. Using threats of arrest and showing a fabricated FIR and arrest warrant, the scammers coerced her into sharing her bank details, ultimately transferring Rs 1.28 crore from her account, promising the money's return after the investigation.

In another case from Chandigarh, an elderly woman was deceived out of Rs 72 lakh under the pretense of a digital arrest scam. She received a call from someone claiming to be from the Central Bureau of Investigation (CBI) office in Andheri, Mumbai, falsely implicating her in a drug case connected to a man named Naresh Goyal and threatening to freeze her bank accounts.

The scammer linked her ATM card to the suspect and claimed obscene messages from her phone were circulating. Under immense pressure, she complied with the demands, participating in a video call where a fake police ID was shown. Over a week, the scammers defrauded her of Rs 72 lakh, promising to return the money after proving her innocence.

Older people are particularly vulnerable to such scams due to several reasons. They often struggle to keep up with the latest technology and digital security measures, making them easy targets for tech-savvy criminals. Additionally, older adults are more likely to trust authoritative figures and may not recognize the signs of deceit in official-looking communications. Their financial stability and natural inclination to trust and cooperate with law enforcement further increase their susceptibility.

How to stay safe and protect the elderly from scams

To protect the elderly from falling prey to such scams, awareness and vigilance are crucial. Here are some essential tips:

  • Inform elderly family members about common types of scams and the tactics used by fraudsters. Regular discussions can help them recognize and avoid potential threats.
  • Encourage seniors to verify any unsolicited calls or messages by contacting the official organization directly using known contact details, not the ones provided by the caller.
  • Ensure that devices used by the elderly have updated security software to protect against malware.