Canadians are facing an increase in scams as fraudsters capitalize on the Canada Post strike to target victims. Octavia Howell, Chief Information Security Officer at Equifax Canada, highlighted a rise in phishing emails and deepfake phone calls, stating, “Any time there is a major political event, a major strike or anything like that, we’ll see an uptick.”

Impact of the Holiday Season and Shipping Disruptions

The holiday season has further exacerbated the issue, with parcel-related scams growing alongside online shopping. Howell noted up to 87 fraud reports in a single day from identical IP addresses, calling the trend “insidious” and linking it to holiday pressures and shipping disruptions.

Canada Post's Advisory and Red Flags

Canada Post urges Canadians to be cautious, emphasizing it does not send unsolicited texts or emails about deliveries. Red flags include poor grammar, fake tracking numbers, or inconsistent logos. Phishing scams often mimic trusted sources to steal sensitive information.

The Better Business Bureau has also issued warnings, advising consumers to verify delivery services, avoid unsolicited offers, and check for BBB accreditation. “Watch out for fake package delivery offers during Canada’s postal strike,” the organization stated.

How to Protect Yourself

Customers should report suspicious communications to the Canadian Anti-Fraud Centre. Fraudsters often mimic brands like private couriers, demanding payment for non-existent shipments. One recent scam impersonated the U.S. Postal Service, asking for credit card details under false pretenses.

Octavia Howell recommends verifying sources and staying skeptical of unsolicited messages. “Take a step back. Don’t click, don’t do anything. Verify sources,” she said, encouraging Canadians to remain vigilant during this heightened period of fraud.