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Cyberattack on Maui's Community Clinic Affects 123,000 Individuals in May

 

The Community Clinic of Maui, also known as Mālama, recently notified over 123,000 individuals that their personal data had been compromised during a cyberattack in May. Hackers gained access to sensitive information between May 4 and May 7, including Social Security numbers, passport details, financial account information (such as CVV codes and expiration dates), and extensive medical records.

In addition to this, hackers obtained routing numbers, bank names, financial account details, and some biometric data. A total of 123,882 people were affected by the breach, which resulted in the clinic taking its servers offline.

Local reports suggested the incident was a ransomware attack, sparking public frustration as Mālama was forced to close for nearly two weeks. Upon reopening at the end of May, the clinic operated with limited services, and nurses had to rely on paper charts due to system-wide computer outages.

Following the attack, Mālama worked with law enforcement and cybersecurity experts to investigate the breach, with the findings confirmed on August 7. 

In a statement on its website, the clinic offered complimentary credit monitoring to those whose Social Security numbers may have been exposed, although a regulatory filing in Maine indicated that identity theft protection services were not provided. The organization has not responded to requests for clarification, and a law firm is reportedly exploring potential lawsuits against Mālama related to the breach.

The ransomware group LockBit, which was taken down by law enforcement earlier this year, claimed responsibility for the attack in June. On Tuesday, Europol and other agencies announced a coordinated effort to target the gang, resulting in four arrests and the seizure of servers critical to LockBit's operations in France, the U.K., and Spain.

In 2024, healthcare providers across the U.S. have been increasingly targeted by cyberattacks, disrupting services and threatening public safety. Notably, McLaren Health Care and Ascension, two major health systems, have faced severe ransomware incidents, and last week, one of the region's only Level 1 trauma centers had to turn away ambulances following a cyberattack.