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Small Trade Businesses Urged to Strengthen Security After Total Tools Data Breach

 

Small trade businesses are on high alert following a significant data breach at Total Tools, a major Australian hardware retailer, which exposed sensitive information of over 38,000 customers. This breach compromised customer names, credit card details, email addresses, passwords, mobile numbers, and shipping addresses, making small trade businesses potential targets for secondary cyberattacks. 

The CEO of the Council of Small Business Organisations Australia (COSBOA), Luke Achterstraat, emphasized the importance of heightened vigilance for businesses, especially those in the construction and trades sector, as they face increased risks of cyber threats. Achterstraat urged all businesses with online hardware accounts to monitor for any unusual activity in the coming days and weeks. He stressed the importance of protecting sensitive data, finances, and client information from potential scams and fraud. COSBOA recommends businesses to immediately review their security protocols, change all passwords linked to Total Tools accounts, and enable two-factor authentication where possible to minimize the risk of unauthorized access. 

To further support small businesses, COSBOA is promoting the Cyber Wardens program, a free eLearning initiative funded by the Federal Government. This program is designed to help small businesses and their employees fortify their digital defenses against cyber threats, equipping them with the knowledge to identify and prevent cyberattacks. COSBOA has partnered with industry bodies such as the Master Builders Association, the National Timber and Hardware Association, and the Master Grocers Association to ensure that small businesses across Australia have access to the necessary resources to safeguard against cybercrime. 

With cyberattacks on the rise, especially in sectors like construction and trades, small businesses must stay informed and prepared. Hackers often exploit vulnerabilities in these industries due to the valuable data they handle, such as payment information, client details, and supplier contracts. Therefore, investing time in employee training and implementing cybersecurity best practices can significantly reduce the risk of future breaches. The recent data leak at Total Tools serves as a critical reminder that even trusted suppliers can fall victim to cyberattacks, putting customers and affiliated businesses at risk. As more companies move toward digital solutions, the importance of cybersecurity can’t be overstated. COSBOA’s efforts, through the Cyber Wardens program, aim to create a more secure environment for Australia’s 2.5 million small businesses, ensuring they are well-equipped to tackle the ever-evolving cyber threats. 

In addition to joining cybersecurity programs, businesses should regularly update software, employ strong, unique passwords, and back up essential data to reduce the impact of potential breaches. By taking these proactive steps, small trade businesses can enhance their digital security, ensuring they remain resilient against future cyber threats.

CosmicBeetle Exploits Vulnerabilities in Small Businesses Globally

 

CosmicBeetle is a cybercriminal group exploiting vulnerabilities in software commonly used by small and medium-sized businesses (SMBs) across Turkey, Spain, India, and South Africa. Their main tool, a custom ransomware called ScRansom, is still under development, leading to various issues in the encryption process. This sometimes leaves victims unable to recover their data, making the ransomware not only dangerous but also unpredictable. 

Based on analysis by Slovakian cybersecurity firm ESET, CosmicBeetle’s skills as malware developers are relatively immature. This inexperience has led to chaotic encryption schemes, with one victim’s machines being encrypted multiple times. Such issues complicate the decryption process, making it unreliable for victims to restore their data, even if they comply with ransom demands. Unlike well-established ransomware groups that focus on making the decryption process smoother to encourage payment, CosmicBeetle’s flawed approach undermines its effectiveness, leaving victims in a state of uncertainty. 

Interestingly, the group has attempted to boost its reputation by implying ties to the infamous LockBit group, a well-known and more sophisticated ransomware operation. However, these claims seem to be a tactic to appear more credible to their victims. CosmicBeetle has also joined the RansomHub affiliate program, which allows them to distribute third-party ransomware, likely as an attempt to strengthen their attack strategies. The group primarily targets outdated and unpatched software, especially in SMBs with limited cybersecurity infrastructure. They exploit known vulnerabilities in Veeam Backup & Replication and Microsoft Active Directory. 

While CosmicBeetle doesn’t specifically focus on SMBs, their choice of software vulnerabilities makes smaller organizations, which often lack robust patch management, easy targets. According to ESET, businesses in sectors such as manufacturing, pharmaceuticals, education, healthcare, and legal industries are particularly vulnerable. CosmicBeetle’s attacks are opportunistic, scanning for weak spots in various sectors where companies might not have stringent security measures in place. Turkey, in particular, has seen a high concentration of CosmicBeetle’s attacks, suggesting that the group may be operating from within the region. 

However, organizations in Spain, India, and South Africa have also been affected, illustrating the group’s global reach. CosmicBeetle’s focus on exploiting older vulnerabilities demonstrates the need for businesses to prioritize patching and updating their systems regularly. One key issue with CosmicBeetle’s operations is the immaturity of their ransomware development. Unlike more experienced cybercriminals, CosmicBeetle’s encryption tool is in a constant state of flux, making it unreliable for victims. While ESET has been able to verify that the decryption tool technically works, its rapid and frequent updates leave victims uncertain whether they can fully recover their data. To reduce the risk of falling victim to such attacks, SMBs must prioritize several cybersecurity measures. 

First and foremost, regular software updates and patch management are essential. Vulnerabilities in widely used platforms like Veeam Backup and Microsoft Active Directory must be addressed promptly. Businesses should also invest in employee cybersecurity training, emphasizing the importance of recognizing phishing attacks and suspicious links. In addition to these basic cybersecurity practices, companies should back up their data regularly and have robust incident response plans. Having a reliable backup strategy can mitigate the damage in the event of a ransomware attack, ensuring that data can be restored without paying the ransom. Companies should also invest in cybersecurity solutions that monitor for unusual network activity, providing early warning signs of potential breaches.

Small Businesses Increasingly Concerned About Payment Fraud

 

Small businesses are becoming more concerned about payment fraud, as revealed by a recent survey from regional bank KeyBank. The survey included nearly 2,000 small-to-medium-sized businesses with annual revenues of less than $10 million. The results show that payment fraud is a significant worry, with various types of fraudulent activities posing serious threats to their financial security. 

The survey revealed several major concerns among small business owners. Forty-four percent of respondents were anxious about unauthorized transactions or electronic fund transfers. Identity theft was a concern for 37%, while 28% were primarily worried about malware and ransomware attacks. Additionally, 27% were troubled by phishing and email scams. 

Mike Walters, President of Business Banking at KeyBank, highlighted the impact of new technology on increasing vulnerabilities to fraud. "With the introduction of new technology over the last several years, small businesses are some of the many that have fallen victim to fraudulent activity," he stated. Walters emphasized the importance of having a robust plan to combat fraud. Beyond fraud, the survey identified other significant economic challenges expected in the coming months. High overhead costs, delayed payments from clients, and fluctuating revenue were among the top issues. 

Despite these challenges, small businesses remain optimistic. Sixty-five percent of small business owners feel confident they could cover their operating expenses for a month using their cash reserves if an unexpected need arose. Walters praised the resilience of small business owners, attributing their confidence to years of managing financial uncertainty. "Their resilience is a testament to years of weathering financial uncertainty, and with their confidence remaining strong, they’re able to power through the last leg of inflation and keep themselves on track for economic growth," he said. 

The survey underscores the critical need for small businesses to adopt comprehensive security measures to protect against fraud and other cyber threats. Implementing robust cybersecurity practices can help mitigate risks and ensure the continued growth and stability of small businesses in an increasingly digital economy. The findings indicate that small businesses must prioritize cybersecurity to safeguard against the growing threats of fraud and cybercrime. By adopting advanced security measures and maintaining vigilance, these businesses can better protect their operations and maintain the trust of their customers.

Small Businesses Prime Targets for Cyberattacks: Key Signs & Defense Strategies

 

In the wake of prominent cyberattacks targeting major entities such as casinos, tech giants, and power grids, there is a common misconception that small and midsize businesses are less susceptible to such threats.
However, recent research conducted on over 2,000 enterprises in this category reveals alarming statistics. Approximately 52% of small and midsize businesses and 71% of midmarket firms experienced ransomware attacks in the past year. Additionally, 56% of small and midsize businesses and 88% of midmarket firms faced various other forms of cyberattacks.

Dismissing the assumption that cyber adversaries only target large corporations may lead to overlooking crucial signs indicating otherwise. Here are three indicators that your business might be on the radar of cyber adversaries:

1. Targeting Multiple Companies in the Same Industry:

Cyber threat actors strategically exploit their knowledge of specific industries to launch targeted attacks on entire classes of enterprises. This involves taking advantage of vulnerabilities in widely used software within a particular sector, such as file transfer applications in regional banks or credit unions. Other instances include targeting healthcare facilities relying on new online services and interconnected devices, as well as exploiting major online sales events in sectors like retail, travel, and hospitality.

2. Repetitive Attacks on the Same Company:
 
Businesses falling victim to ransomware attacks tend to fall into two categories: those that comply with the ransom demands and pay, and those that refuse. Once threat actors discern a company's willingness to pay, research indicates an 80% likelihood of a second attack, with the ransom amount typically escalating. This underscores the importance of understanding your environment and taking proactive measures to prevent recurring incidents.

3. Optimizing for Return on Investment:

 Cyber adversaries often prioritize smaller businesses due to the lower level of effort and risk involved. Smaller enterprises typically possess limited security resources, lower security awareness, and fewer security tools and processes. Notably, only 32% of employees in small and midsize businesses understand phishing, and merely 15% have received security awareness training. Threat actors exploit these vulnerabilities to operate stealthily within the network, causing more prolonged and damaging impacts.

Addressing cybersecurity concerns in today's complex threat landscape requires a proactive approach. Entrepreneurs and business leaders can take the following steps to mitigate risks:

1. Collaborate and Share Threat Intelligence: Coordinate with industry peers to prepare organizationally and technologically for potential attacks. Sharing experiences and lessons learned from compromises can enhance collective preparedness. Utilize Information Sharing and Analysis Centers to gather open-source intelligence and network protection insights.

2. Learn from Attacks and Stay Informed: Stay abreast of security research and advisories provided by vendors, analysts, and government organizations. Understanding the tactics, techniques, and procedures employed by threat actors enables businesses to fortify their defenses. Seek recommendations from peers and security partners on valuable information sources.

3. Implement Security Basics and Engage with Managed Security Service Providers: Focus on fundamental security measures such as patching, email security, secure domain name system configuration, and browser security. Consider working with managed security service providers to enhance visibility into your environment. Regular security awareness training for employees is essential to bolster the human side of cybersecurity.

Moreover, cyber adversaries may possess more information about your business than anticipated. However, by comprehending their tactics, implementing basic security measures, and fortifying your security posture, businesses can significantly reduce the risk of falling victim to cyber threats.