A former Uber employee has been charged for duping the company of Rs. 1.17 crore by making 388 fake driver profiles and putting them on the company's server. The money was then transferred to only 18 bank accounts linked with these fake profiles. The accused was working with the company till December 2021 as a contractor. Uber's authorized signatory lodged the complaint in April last year. The accused's job was to look over driver payments and update the information of the authorized drivers in the company's spreadsheet so that the money could be transferred to the respective accounts.
Uber during its inquiry, discovered that out of the 388 fake driver profiles, 191 profiles were made using the same IP addresses associated with the accused man's system.
"To avoid inconveniencing driver partners, a spreadsheet is automatically uploaded regularly. A large number of transactions were processed by this automated spreadsheet and the accused was responsible for updating the details of the driver-partner accounts to be paid," Uber said in the complaint. The man created and made various fake driver partners’ accounts in the spreadsheet.
According to the police, the accused has been booked under sections 408 (criminal breach of trust by a servant), 420 (cheating), 477-A (falsification of accounts), and 120-B (criminal conspiracy) of the IPC.
The Uber complaint further read "191 cases out of 388 cases matched with the IP addresses used by Viney Gera to log into his work computer on the same day as the creation of the accounts. In the above manner, a total amount of Rs 1,17,03,033 has been fraudulently paid to these fake driver partners into only 18 bank accounts."
PTI quotes Inspector Deepak Kumar, SHO, Sushant Lok Police Station said "we are investigating the matter and the accused will be arrested as soon as possible," PTI reports.
An Indian Express report explained how Uber handles driver payments when their accounts show a negative balance. A negative balance in an Uber driver's account means payment is overdue. This is removed when the driver pays the amount to the company. After this, a positive payment is credited to the partner's account, and the details of the transaction are updated in a spreadsheet.
The data (company spreadsheet) is then "uploaded to an Uber Payment Tool through an automated python script." The upload adds a positive balance to the driver partner's account to remove arrears that allow the driver to drive again.
My friend was charged 18K for a 20 Min ride (!), and they are sticking to it. What in the world??? This is insane! @Uber_Support @badassboz @Uber pic.twitter.com/RjFihVLKIC— Emily Kennard (@emilykennard) December 9, 2017
@Uber @Uber_Support what turned out to be an honest mistake is now turning into the biggest blunder of 2017. I’m no longer laughing at wondering when #uber will get their act together. Can anyone help? Obviously, no 20 min fare is $18,500. pic.twitter.com/zBhtMSBy67— Hisham Salama (@The_Hish) December 9, 2017
Thank you to everyone who tweeted and retweeted about my magical $18,500 @Uber ride. @Uber_Support has refunded the fare and apologized. I am hopeful that I will be able to speak to someone on their leadership team about my issue and timing of resolution next week.— Hisham Salama (@The_Hish) December 9, 2017